Quality Call Auditor

3 days ago

Remote, India Neuraleap Hire Full time

**Job Title: Quality Call Auditor & Trainer**

Company: Neuraleap Hire

Location: Remote/ Work from Home

**Salary**: ₹22,000 - ₹25,000 per month

Experience: 1 to 2 years

Joining: Immediate

**About the Role**:
Neuraleap Technology Group is seeking a proactive and detail-oriented HR Audit & Training Specialist to join our team. This role is ideal for someone who enjoys analysing HR and recruitment processes, auditing recruiter performance, and conducting training sessions to maintain quality and compliance.

You’ll be responsible for auditing recruitment calls and internal HR processes throughout the month, along with delivering structured training sessions for recruiters and new joiners. The role demands strong observation skills, excellent communication, and the ability to deliver feedback and improvement plans in a professional and constructive manner.

If you're a self-starter who is confident with HR tools and passionate about maintaining standards through structured audits and training — we'd love to connect.

**Key Responsibilities**:

- Maintain audit reports and performance records using Excel and internal tools
- Share feedback and improvement areas with recruiter’s post-audit
- Conduct HR training sessions for new joiners and recruitment teams — once a month or as required
- Develop and present training materials using PowerPoint
- Monitor training effectiveness and propose refinements
- Ensure HR processes like recruitment, onboarding, documentation, and compliance are followed
- Collaborate with internal HR and recruitment teams to support overall quality control

**What We’re Looking For**:

- 1 to 2 years of experience in HR auditing, HR operations, or HR training
- Strong attention to detail and ability to analyse communication quality
- Excellent written and verbal communication skills
- Proficient in Microsoft Excel and PowerPoint
- Organized, deadline-driven, and capable of working independently
- Comfortable with remote work setup
- Immediate joiners only

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift
- Fixed shift
- Morning shift

Application Question(s):

- Do you have experience in HR Training?
- Do you have experience in call Auditing ?
- Are you an immediate joiner?

**Education**:

- Bachelor's (required)

**Experience**:

- Quality call auditing and training: 1 year (required)

**Language**:

- Hindi (required)
- English (required)

Work Location: Remote

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