CRM Executive
6 days ago
Position: CRM Executive
Location: Head office Zirakpur
No. of Openings: 3
Company: PRORICH AGRO PRIVATE LIMITED
Industry: Animal Feed Ingredients / Agri Commodities
Contact: 7087205989
⸻
Key Responsibilities:
1. Client Coordination
- Follow up with clients for pending payments in a professional manner.
- Share timely updates on truck loading, dispatch status, and delivery schedules of fixed clients
2. Customer Relationship Management
- Build and maintain strong, long-term relationships with existing clients.
- Act as the point of contact for repeat orders, resolving queries and issues promptly.
3. Sales Support & Retention
- Identify client purchasing patterns to encourage repeat sales.
- Coordinate with the sales and logistics teams to ensure smooth order fulfillment.
4. Record Keeping & Reporting
- Maintain CRM database and call logs accurately.
- Provide regular reports on follow-ups, outstanding payments, and customer interactions.
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Key Skills Required:
- Excellent verbal and written communication (English & regional languages)
- Strong follow-up and negotiation skills
- Basic knowledge of sales processes and customer handling
- Familiarity with Excel-based tracking
- Team player with time management and multitasking ability
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Preferred Qualifications:
- Graduate
- 1-3 years of experience in customer handling, inside sales, or CRM roles
- Freshers with strong communication skills may also apply
⸻
**Salary**: Based on experience and skills
Growth Path: Potential to grow into Sales or Key Account Management roles.
Contact:
- 7087205989
Pay: ₹15,000.00 - ₹18,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Leave encashment
- Paid sick time
Schedule:
- Day shift
- Morning shift
Work Location: In person
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