Client Relations

2 weeks ago

Kasba Peth Pune Maharashtra, India MB Ashtekar Jewellers Pvt. Ltd. Full time

**About the Role**

**Key Responsibilities**

**Client Engagement & Account Handling**
- Serve as the primary point of contact for all corporate gifting inquiries.
- Build and maintain strong, long-term client relationships through timely follow-ups and service excellence.
- Schedule and attend client meetings, understand gifting requirements, and prepare customized proposals.
- Maintain post-delivery client engagement for feedback, retention, and repeat business.

**Sales Support & Custom Proposal Creation**
- Draft and present tailored gifting proposals with curated product selections, pricing, and branding options.
- Support senior leadership during client meetings and presentations.
- Track leads, manage inquiry pipelines, and ensure smooth client onboarding.

**Operations & Fulfilment Management**
- Coordinate with internal teams, vendors, and logistics partners for production, packaging, and on-time delivery of gifting orders.
- Ensure quality control, order accuracy, and timely fulfillment.
- Maintain internal trackers, client databases, and generate periodic MIS reports.

**Marketing & Branding Support**
- Assist in developing gifting catalogues, seasonal offerings, and branding collaterals.
- Work with the marketing team on outreach campaigns, festive promotions, and B2B lead generation activities.

**Qualifications**
- Bachelor’s degree in Business, Marketing, Mass Communication, or a related field.
- 2-4 years of experience in corporate client servicing, event coordination, or sales support.
- Experience in the gifting industry or luxury product segment is a strong advantage.

**Required Skills**:

- Excellent communication and interpersonal skills (English & Hindi; Marathi is a plus).
- Proficiency in MS Office (especially PowerPoint and Excel), Canva, and familiarity with AI-based productivity tools.
- Strong project management, multitasking, and organizational abilities.
- Creative eye for gifting presentation, packaging, and visual merchandising.
- Professional demeanor and confidence in dealing with high-profile clients.

**Salary**

**₹3,60,000 - ₹6,00,000 per annum** (based on experience and skills)

**Schedule**
- **Day Shift** | Monday to Saturday
- Location**:Kasba Peth, Pune (preferred)**

**Job Types**: Full-time, Permanent

Pay: ₹30,000.00 - ₹50,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

Work Location: In person

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