Telecaller
1 day ago
**Responsibilities**:
- **Client Management**: Develop and maintain strong relationships with existing clients to ensure their ongoing satisfaction and retention.
- **Sales Growth**: Identify opportunities to upsell and cross-sell additional products or services to existing clients.
- **New Business Development**: Prospect and onboard new clients, ensuring a smooth transition and integration.
- **Client Consultation**: Understand clients' business needs and provide tailored solutions to meet their objectives.
- **Performance Tracking**: Monitor and analyze client performance metrics to identify areas for improvement and growth.
- **Contract Negotiation**: Prepare and negotiate contracts, ensuring mutual benefit and compliance with company policies.
- **Collaboration** : Work closely with the marketing, product development, and customer support teams to ensure a seamless client experience.
- **Reporting** : Prepare regular reports on account status, sales progress, and forecasts for management review.
**Requirements**:
- **Experience**: Minimum of 3-5 years of experience in account management, sales, or a related field.
- **Communication Skills**: Excellent verbal and written communication skills, with the ability to present complex information clearly and persuasively.
- **Relationship Building**: Strong interpersonal skills with a proven ability to build and maintain lasting client relationships.
- **Analytical Skills**: Ability to analyze sales data and market trends to make informed business decisions.
- **Negotiation Skills**: Strong negotiation and conflict resolution skills.
- **Education**: Any Degree.
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Leave encashment
- Provident Fund
Work Location: In person
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹9,000.00 - ₹12,000.00 per month
**Benefits**:
- Provident Fund
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