Guest Relation Executive

3 days ago

Pashan Pune Maharashtra, India Unique Properties Full time

**Key Responsibilities**:
**Front Desk Management**:

- Greet and welcome clients, visitors, and vendors with a friendly and professional demeanor.
- Answer and direct incoming calls to the appropriate department or personnel.
- Maintain a neat and organized front desk area.
- Ensure a pleasant and welcoming atmosphere in the reception area.

**Visitor Assistance**:

- Register and guide visitors to their respective appointments or meetings.
- Provide basic information about the company and its services.
- Assist clients with inquiries, brochures, and general information.
- Assist clients to AV Room for project videos, showing sample flat whenever needed and requested by Sales Executives during peak hours.

**Administrative Support**:

- Assist various departments with administrative tasks such as data entry, document preparation, and filing.
- Manage incoming and outgoing mail, packages, and deliveries.
- Maintain and update contact lists, office supplies, and inventory.
- Accurate site billing of labor and any other agencies to ensure timely and transparent payment processing.
- Regular checks to verify the accuracy of CP invoices.
- Maintaining Petty Cash Expenses.
- Registering new employees on biometric and sharing data to HR on weekly basis.
- Co-ordinating with booked clients for agreement copy and receipts.

**Appointment Scheduling**:

- Schedule appointments and meetings for team members.
- Coordinate conference room bookings and ensure meeting spaces are prepared.

**Communication**:

- Relay messages promptly and accurately to the appropriate personnel.

**Security**:

- Monitor access to the premises and ensure visitor compliance with security procedures.
- Report any suspicious or unauthorized activities to the appropriate authorities.

**Maintain Records**:

- Maintain visitor logs, access control records, and other relevant documentation.

**Qualifications**:

- U.G or any Graduation; additional education or certification is a plus.
- Proven experience as a Front Desk Executive or similar role in a professional environment.
- Excellent communication skills, both written and verbal.
- Strong organizational and multitasking abilities.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook).
- Exceptional customer service skills.
- Professional appearance and demeanor.
- Ability to handle sensitive and confidential information with discretion.

**Salary**: ₹20,000.00 - ₹25,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

Application Question(s):

- What is the notice period in your current organization?

**Experience**:

- total work: 4 years (preferred)
- Front desk: 4 years (preferred)
- GRE at Real Estate Developer: 2 years (preferred)

Work Location: In person

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