Front Office Executive

4 days ago

Goa Goa, India Marriott International, Inc Full time

**Additional Information**
**Job Number**25141752
**Job Category**Rooms & Guest Services Operations
**Location**The Westin Goa, Survey No 204/1 Sub Division 1, Goa, Goa, India, 403509
**Schedule**Full Time
**Located Remotely?**N
**Position Type** Non-Management

***

Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Set up accurate accounts for each guest upon check-in (i.e., sharewiths, separate room/tax/incidentals, comp). Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations. Block rooms in the computer and identify designated requirements and requests. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Coordinate with Housekeeping to track readiness of rooms for check-in. Review shift logs/daily memo books and document pertinent information in logbooks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Anticipate and address guests’ service needs. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None
- At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._

  • Front Office Executive

    2 weeks ago

    Goa, India RG Stone Urology & Laparoscopy Hospital Full time

    Designation: Front Office Executive (Billing) Qualification: Graduate Department: Front Office Work Experience: 1-4 Total Opening: 1 Location: Bardez, Goa Job Description POSITION GUIDELINES DOCUMENT- JOB DESCRIPTION/ RESPONSIBILITIES DEPARTMENT : FRONT OFFICE – OUT PATIENT POSITION : EXECUTIVE REPORTING TO : MANAGER – OUT PATIENT QUALIFICATION :...

  • Front Office Executive

    24 hours ago

    Goa, Goa, India Kish Hospitality Consultant Full time

    1. Assist the Front Office Assistant in managing all front desk operations. 2. Greet and welcome guests upon their arrival and provide them with information about the resort and surrounding area. 3. Handle guest check-ins and check-outs efficiently and accurately. 4. Respond to guest inquiries, complaints, and requests in a timely and professional...

  • Front Office Executive

    2 weeks ago

    Goa, India The Byke Royal Pearl Full time

    **Responsibilities**: - Greet and welcome guests. - Keep updated records and files; - Prepare outgoing mail by drafting correspondence, securing parcels etc; - Assist other departments wherever necessary and maintain good working relationships with Team Members; - Maintaining records of Out ward & Inward mail; - Coordinating with various departments as per...

  • Front Office Executive

    1 week ago

    Goa, India Paradigm Consultancies Full time

    **WE ARE HIRING** - **Designation : Front office Executive**: - **Location : North Goa**: - **salary : 20000-25000** **Responsibilities** - Greet and welcome guests as they come and go. - Be professional and pleasant while interacting with guests. - Handle queries and address complaints. - Schedule meetings, interviews, and appointments. - Attend phone...

  • Front Office Assistant

    11 hours ago

    Goa, India Ahan Hotels And Resorts Full time ₹ 10,000 - ₹ 1,50,000 per year

    Basic DetailsGender: Male / FemalePosition: Front Office ExecutiveDepartment: Front Office / Guest RelationsReporting to: Front Office Manager / Operations ManagerKey ResponsibilitiesGreeting guests warmly and professionally at the reception desk.Handling check-ins, check-outs, and guest registrations efficiently.Managing incoming calls, emails, and guest...

  • Front Office Executive

    1 week ago

    Goa, India VESCAPES Full time

    We are looking for a Front Office Exwecutive to make our guest feel welcome and ensure their pleasant and comfortable stay at our Villa. Ultimately, you will manage guest services and our hotel’s image by answering guests’ requests and making sure our guests are satisfied. **Responsibilities** - To greet guests with warmth having highest level of...

  • Front Office

    2 weeks ago

    Goa, Goa, India SINQ Hospitality Full time

    Greet and welcome guests with a warm and professional attitude. - Handle check-in and check-out processes efficiently and accurately. - Manage room reservations and update the hotel’s booking system. - Provide information about hotel services, amenities, local attractions, and directions. - Address guest complaints and requests with professionalism,...

  • front office manager

    13 hours ago

    Goa, India Ronil Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    SummaryYou will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Front Office Manager is responsible to assist the General Manager in delivering the brand promise by managing the Front Office operations for the...

  • Front Office Executive

    2 weeks ago

    Goa, India Kish Hospitality Consultant Full time

    Job Description: Assist the Front Office Assistant in managing all front desk operations. Greet and welcome guests upon their arrival and provide them with information about the resort and surrounding area. Handle guest check-ins and check-outs efficiently and accurately. Respond to guest inquiries, complaints, and requests in a timely and professional...

  • Front Office Executive

    3 days ago

    Goa, India 91HR Full time

    **HIRING** Position : Front Office Executive - Experience : 2- 3 years - Location : Goa - Salary: Upto 20 k - Timings : Rotational Shift **Responsibilities** - Perform all checkin and check out tasks - Coordinate all internet and telephone calls - Responding to client complaints in a professional manner Or wa.me/7517699191 **Salary**: ₹15,000.00 -...