L2-desktop Support Associate

11 hours ago

Vellore, India Wonder Worth Solutions Pvt Ltd Full time

**What We Expect**
- Bachelor/Master’s degree in computer science, information technology, computer programming.
- Good Understanding of Computer Support and Troubleshooting, Knowledge of Windows
- Strong experience with installation, configuration, and administration of SAS 9.1.3 or higher
- Create/maintain static and Ad-Hoc deliverables to communicate field performance and increase technician level efficiency.
- Experience with performance tuning servers, troubleshooting, and automation of such codes.
- Proficiency in MS Excel or Google Sheets.

**A Desktop Support Associate’s Ideal Day At WWS**

**Technical Resolution.**Perform on-site analysis, diagnosis, and resolution of complex desktop problems for end users, and recommend and implement corrective solutions, including off-site repair for remote users as needed.

**Desktop Support.**Identify potential changes and system improvements to present to senior team leaders for consideration and implementation.Create, maintain, and distribute reports of progress to senior leadership.

**Networking Assistance**.sound good in knowledge of Windows Operating Systems & Chrome Operating Systems The basics of cloud drives are to be updated along with basic Knowledge of VPN which is to be operating.

**What You Can Expect**
- Full-time, salaried position creamed with welfare programs.
- Competitive salary and tailored training in the core space with recognition potential and annual bonus.
- Performance appraisals.
- Attendance Incentives.
- Working with the best talent in the industry
- Conducive intangible environment with dynamic benefits.

**Why Consider a Desktop Support Associate Career With WWS?**

With a very appealing work environment at WWS, our setting made it easier to build relationships with other staff members and clients. You may also have an opportunity to learn other aspects of medical office work on the job, which can enhance your experience and qualifications.

**Salary**: ₹10,000.00 - ₹15,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Day range:

- Monday to Friday

Shift:

- Day shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

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