
Client Servicing-customer Success
2 weeks ago
**Job description**:
**Who are we?**
**Infosec Ventures** is a global cybersecurity group focused on building and investing in innovative security products and solutions. With a mission to create a cyber-safe world, we empower organizations to stay ahead of evolving threats. Our ecosystem includes advanced threat intelligence, data protection, and awareness platforms, serving enterprises across industries. We value innovation, integrity, and impact.
**Job Title**: Client Servicing Executive/Customer Success
**Experience**: 2-4 Years
**Location Preference**: Gurgaon (preferred)
**Work Mode**:5 days a week from Office
**About the Role**:
**Key Responsibilities**:
- Troubleshoot basic product or service-related issues.
- Maintain accurate records of customer interactions.
- Collaborate with internal teams to ensure seamless customer experience.
- Provide feedback for process and product improvements.
**Requirements**:
- 2-4 years of experience in customer support, preferably in the IT sector.
- Excellent communication and interpersonal skills.
- Strong problem-solving attitude and ability to multitask.
Pay: ₹35,000.00 - ₹50,000.00 per month
**Benefits**:
- Provident Fund
Work Location: In person
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