Customer Service Representative
1 week ago
**Responsibilities**:
- Respond To Inbound Tickets And Queries Of Customers.
- Build Lasting Relationships With Customers, And Other Team Members Based On Trust And Reliability.
- Understand And Strive To Meet Or Exceed Call Center Metrics While Providing Excellent And Consistent Customer Service.
- Meet Department Productivity And Quality Standards.
- Establishing New, And Maintaining Existing, Relationships With Customers.
- Strive For First Call Resolution And Take True Ownership Of Customer Needs And Issues.
- Communicate And Follow Instructions For One Call Customer Resolution.
- Deliver Amazing Customer Service Through Effective And Timely Resolution Of Various Customer Inquiries And Concerns
**Requirements**:
- Willing To Work In Night Shift (Rotational Shifts & Rotational Week-Offs)
- Any 10th/12th Pass
- Experience 1+Years
- Freshers Can Also Apply
**Salary**: ₹10,000.00 - ₹13,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Internet reimbursement
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- Rotational shift
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (required)
- Hindi (required)
- Malayalam (preferred)
**Speak with the employer**
+91-XXXXXXXXXX
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