Customer Support Associate

As a Customer Support Associate, you will be required to: 2. Engaging and assisting customers such as home renovators, service providers, and manufacturers on a daily basis via various communication channels. 3. This is a hybrid customer service model that will give you exposure to the best of inside sales and customer support. 4. Communicating with and...

Position **:CUSTOMER SUPPORT ASSOCIATE** salary : 15-22k Experience : 4-8 YEARS IN CUSTOMER SERVICE & ONLINE SALES Location : Ernakulam Roles and responsibilities: Responsible to ensure high quality customer satisfaction of online customers. Customer Service Support Customer Enquiry and Updates Record Management **Salary**: ₹15,000.00 -...

We required IT Support Associate for Kochi location. Experience - Min 2 years experience Salary - Upto 25k Knowledge in hardware, software, networking are mandatory. Food & Accommodation available. **Salary**: ₹22,000.00 - ₹25,000.00 per month **Benefits**: - Food provided Schedule: - Day shift Ability to commute/relocate: - Kochi, Kerala:...

Position: Sales Associate Experience: 6months - 2years **Requirements**: - Willing to work rotational shifts, - Good Communication skill in English, - Attention to details and an eye for high level accuracy, - Multi Tasking skill. Location: Kochi, Kerala **Salary**: From ₹12,000.00 per month Schedule: - Rotational shift Work Location: One location

Resolve customer complaints via phone/whatsapp in a timely and delightful way. - Manage customer retention to drive growth of the company via various channels - Calling customers to schedule, manage & host fun group events at their premises. - Monitor customer issues on social media and reach out to provide assistance. - Gather customer feedback and share...

**Experience - 6 months - 2 years** As a Marketing Support Associate, you will play a key role in supporting the marketing and sales functions by managing customer interactions, maintaining lead records, and generating performance reports. This role demands clear communication, attention to detail, and a proactive mindset to ensure smooth marketing...

Promptly respond to incoming calls and resolve customer queries as per established procedures. - Develop daily objectives for the call center operations to meet service level agreements. - Maintain call logs, record responses, monitor abandoned calls, and track agent performance metrics. - Provide accurate information on products, services, procedures, and...

Role Proficiency: Outcomes: - Identify the problem patterns and suggest better resolution techniques - Optimise efficiency cost and quality by identifying opportunities for automation/process improvements - Assist Lead 1 - Production Support on troubleshooting and Issue resolution; begin demonstrating Lead 1 capabilities in making critical decisions -...

Work directly with customers via telephone to describe products and/or services in order to persuade potential and current customers to purchase new products and/or services. - Educates customers on product offerings and services to improve their "on-line presence" and explains pricing and answers questions from customers building value in the customer...

**Arabic Customer Support Representative** - Providing timely and accurate assistance to English and Arabic-speaking customers via Call - Understanding customer inquiries and concerns, and providing appropriate solutions or guidance. - Handling customer complaints and escalations with professionalism and empathy. - Collaborating with other teams to resolve...