Customer Support Associate

Designation : Customer Support Associate Location : Kochi, Kerala Educational qualification : Graduate Experience : Both Freshers and Experienced can apply Freshers preferable Experience in Domestic process is also considered Shift : Rotational Shift and Rotational Week offs 5 days of working Salary : 15K to 23K Basic technical skills will be an...

**Customer Support Associate** **Job Summary**: Dtale Modern is seeking a highly motivated and customer-focused individual to join our team as a Customer Support Associate. **Key Responsibilities**: Provide accurate information about our products, services, and policies to customers Assist customers in placing orders, tracking shipments, and processing...

**Responsibilities** - Answering customer inquiries, scheduling meetings, and sales appointments, and following up with customers about their order status. - Compiling a daily list of sales leads, delegating leads to the sales department, and providing sales data and guides to the sales department. - Creating and processing orders in a timely manner,...

**ABOUT THE ROLE** We are interested in hiring a dedicated and hardworking individual as Customer Success Associate to join our Marketing Department. Your main goal is to provide excellent customer service and to promote Senior Living throughout India & Abroad. The goal is to generate and convert leads in an efficient and profitable manner, to increase...

Resolve customer complaints via phone/whatsapp in a timely and delightful way. - Manage customer retention to drive growth of the company via various channels - Calling customers to schedule, manage & host fun group events at their premises. - Monitor customer issues on social media and reach out to provide assistance. - Gather customer feedback and share...

We required Customer Service Associates for our kochi based Hypermarket. Greeting customers. Answering customer questions related to merchandise and store policies. Recommending products or services based on customer needs. Processing customer payments and refunds. Qualification - Minimum Plus Two Freshers/ Experienced FOOD AN ACCOMMODATION FACILITIES...

Job Title*: Telecalling Executive *Location*: Kochi, Kerala *Salary*: ₹15,000 - ₹18,000 per month *Experience*: 1 to 2 years Requirements* - 1 to 2 years of experience in telecalling, telesales, or customer service. - Excellent communication skills in English and Malayalam. - Ability to work independently and handle pressure. - Basic computer...

Role Proficiency: Outcomes: - Identify the problem patterns and suggest better resolution techniques - Optimise efficiency cost and quality by identifying opportunities for automation/process improvements - Assist Lead 1 - Production Support on troubleshooting and Issue resolution; begin demonstrating Lead 1 capabilities in making critical decisions -...

Job Roll - Customer Service Associate Education - Any Degree Pass out Salary - Upto 18k CTC Shifts - 24/7 (Inbound) 9pm - 6pm (Outbond) Skills - Should have Good English Communication with one regional language. Language: Kannada Hindi Tamil Malayalam **Salary**: ₹12,000.00 - ₹18,000.00 per month Schedule: - Rotational shift Supplemental pay...

Promptly respond to incoming calls and resolve customer queries as per established procedures. - Develop daily objectives for the call center operations to meet service level agreements. - Maintain call logs, record responses, monitor abandoned calls, and track agent performance metrics. - Provide accurate information on products, services, procedures, and...