Customer Finance Representative

1 day ago

Hyderabad Telangana, India Blackbaud Full time

**What you'll do**:

- Monitor electronic queue of customer queries and responses
- Escalate non-payment through appropriate channels
- Share responsibility in a phone queue
- Record information about collection status of customer and status of collection efforts
- Work closely with internal customers to resolve customer inquiries
- Daily and weekly reporting of results
- Usher customer disputes to the proper channels in a timely responsive manner

**What you’ll bring**:

- Must be detail oriented with great communication and organizational skills
- Must be committed to maintaining a responsive organization
- Must have word processing experience and confidence when manipulating an Excel spreadsheet
- Familiarity with Salesforce CPQ and Workday Financials a plus

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Blackbaud is a digital-first company which embraces a flexible remote or hybrid work culture. Blackbaud supports hiring and career development for all roles from the location you are in today

Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.

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