Customer Support Representative

3 days ago

Hyderabad Telangana, India Solugenix Corp Full time

Overview:
Solugenix is an information technology services firm that has a rich history of providing comprehensive technology services and solutions for more than five decades.

As a pioneer in IT services, we’ve partnered with some of the biggest global corporations across many industries. Our history was built on a foundation of partnerships with global brands like McDonald’s, Microsoft, CIT Group, Johnson & Johnson, Herbalife, Sony Pictures Entertainment, and many others. Whether it’s providing dedicated support centers, staffing quality teams, or delivering business service solutions, clients can always count on Solugenix.

**Job Title**:Customer Support Representative - Healthcare Order Processing**

**Responsibilities**:
**Job Summary**:
Seeking an experienced Customer Support Representative who is familiar with order entry and processing procedures in HealthCare domain and can handle incoming calls to answer customer queries.

**Role and Responsibilities**:
Handles incoming calls from customers regarding orders for products.

Achieves SLA targets and call metrics to ensure high customer satisfaction.

Understands order entry and processing procedures.

Takes full accountability for customer satisfaction with a highly professional personality and demeanor

**Key Skills**:
**Must be fluent in English and French (written/spoken)**
- 2-4 years Customer Service experience in a high-volume contact center environment.
- Types 40+ WPM.
- Strong written and verbal communication skills.
- Strong phone presence: Ability to navigate through phone queues while working towards maintaining contact center metrics and building strong relationships with customers.
- Proficiency in Windows, Excel, Word, Ticketing Systems.
- Familiarity with SAP, SalesForce preferred.
- Medical device experience preferred.
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize tasks effectively
- Flexibility to work non-standard hours on occasion

  • Customer Support Representative

    1 week ago

    Hyderabad, Telangana, India Conversehr Solutions Full time

    Dear Job Seekers, Greetings from ConverseHr! We are hiring Customer Support Represent for US Based Organization, located in Secundrabad. Designation: Customer Support Represent Qualification: Any Graduate Experience: Min 1 year in US Process **Salary**: upto 30K Location: Secunderabad. **Job Types**: Full-time, Permanent Pay: ₹10,565.95 -...

  • ▷ [15h Left] Non Voice Process Jobs Opening in Customer Support at Gachibowli, HyderabadLess

    3 weeks ago

    Hyderabad, India Customer Support Full time

     Adaptable and motivated fresher with knowledge in customer support, process associate roles, data analysis, and non-IT services. Skilled in Microsoft 365, Excel, Power BI, SQL, Al tools, and creative software, with strong abilities in communication, problem-solving, and teamwork. Eager to begin career in roles such as Process Associate, Customer Support...

  • Customer Support Representative

    1 day ago

    Hyderabad, Telangana, India CStoreIQ Full time

    **Job Title: Customer Support Representative** **Location: Hyderabad** *** About Us: CStoreIQ is a dynamic and innovative company dedicated to providing exceptional product to our valued customers. We pride ourselves on delivering top-notch customer support to ensure the satisfaction and loyalty of our clientele. Job Overview: As a Customer Support...

  • Customer Support Representative

    7 days ago

    Hyderabad, Telangana, India Decision Minds Full time

    Job Information Date Opened - 04/17/2025 Industry - Technology Job Type - Full-time Work Experience - 2-5 City - Hyderabad State/Province - Andra Pradesh Country - India Zip/Postal Code - 500081 **Key responsibilities and expected 'output'**:ServiceNow is seeking a motivated Customer Support Representative to join its Customer Support team. You will...

  • Customer Support Representative

    1 week ago

    HITEC City, Hyderabad, Telangana, India DIGIT Full time

    Job Title: Customer Support Representative / Tele Caller/ Inbound Call Company: DIGIT Location: Hyderabad Position Type: Full-time Salary Range: 8k - 10k Timings: 10am - 7pm **Responsibilities**: Initiate calls to potential leads and follow up on existing ones. Communicate effectively in Hindi, English, and Telugu. Manage online portals and maintain

  • Customer Support Representative

    2 weeks ago

    Madhapur, Hyderabad, Telangana, India JVW Technologies Full time

    **Urgent Hiring for Customer Support Representative - International Voice** - Handle international customer calls to provide exceptional customer service - Handling inbound calls of US process - Resolve customer queries related to products/services offered by the company. - Collaborate with internal teams to resolve complex issues and improve overall...

  • Customer Support

    3 days ago

    Begumpet, Hyderabad, Telangana, India VantageRMS Full time

    **Job Title**: Customer Support Representative **Location**:Begumpet,Hyderabad **Job Type**: Full-time We are looking for a Customer Support Representative to provide excellent service to our clients. You'll assist customers with insurance inquiries, claims, and policy information, ensuring their issues are resolved promptly and...

  • Customer Support Representative

    2 weeks ago

    Hyderabad, Telangana, India TUSA Full time

    As a Customer Support Specialist, you will be a key player in delivering exceptional customer experiences and ensuring the success of our customers. You'll serve as the bridge between our company and our valued customers, addressing their inquiries, resolving issues, and creating positive interactions. Your role is crucial in maintaining our reputation for...

  • Customer Support Representative

    5 days ago

    Hyderabad, Telangana, India SmartRent Full time

    **Who We Are** Founded in 2017, SmartRent, Inc. (NYSE: SMRT) is the leading provider of smart home and property operations solutions for the rental housing industry. We're doing big things in the proptech world! SmartRent has been recognized as a winner of HousingWire's Tech100 Real Estate awards in 2021, 2022, and 2023 for the most innovative tech company...

  • Customer Support Representative

    6 days ago

    Hyderabad, Telangana, India ADEO DISTINCTIONS & DIMENSIONS PVT LTD Full time ₹ 24,000 - ₹ 60,000 per year

    Job description:We are seeking a dedicated Customer Support Representative to join our team. The ideal candidate will be the first point of contact for our clients, ensuring their inquiries and concerns are addressed promptly and professionally. This role is pivotal in maintaining our reputation for outstanding customer service.Key Responsibilities:· Client...