Customer Success Executive
1 week ago
This role involves travelling to various universities all over India that Zell has partnered with
The Job roles and responsiblities include:
- **Precision and Detail Orientation**: Ensure all tasks are executed with the highest level of accuracy. Review and analyze data, reports, and other materials for completeness and correctness.
- **Pressure Management**: Maintain composure and efficiency when working under tight deadlines or in high-stress situations.
- **Reliability**: Consistently meet deadlines and commitments. Be present and ready to perform tasks as required.
- **Multitasking**: Handle multiple tasks simultaneously, prioritize effectively, and ensure timely completion of all assignments.
- **Customer Service**: Engage with customers professionally, respond to inquiries promptly, and resolve issues efficiently. Foster positive relationships with clients to ensure satisfaction and loyalty.
- **Communication Skills**: Articulate ideas clearly and persuasively, both verbally and in writing. Collaborate effectively with internal teams, stakeholders, and external partners.
- **Flexibility**: Adapt to varying work schedules, including rotational shifts and occasional travel as required for B2B engagements.
Pay: ₹321,000.00 - ₹400,000.00 per year
Schedule:
- Day shift
- Morning shift
Application Question(s):
- Are you open to travel to various universities all over India?
Work Location: In person
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