Telecaller - Customer Support
2 weeks ago
**Key Responsibilities**:
- Make outbound calls to customers regarding orders, promotions, and product inquiries.
- Handle inbound customer calls and provide information about our products, return policies, and offers.
- Convert leads into sales by explaining product benefits and handling objections.
- Follow up with potential and existing customers to ensure satisfaction and encourage repeat purchases.
- Maintain accurate records of customer interactions and update the CRM system.
- Resolve customer complaints professionally and escalate issues when necessary.
- Meet daily, weekly, and monthly call and sales targets.
**Required Skills & Qualifications**:
- Minimum **12th pass or graduate** in any discipline.
- **Excellent communication skills** in Hindi & English (Punjabi is a plus).
- Basic knowledge of e-commerce and online shopping trends.
- Ability to handle customer queries patiently and professionally.
- Prior experience in telecalling, customer service, or sales is preferred but not mandatory.
- Proficiency in using **MS Excel, Google Sheets, and CRM software** is an advantage.
- Positive attitude and ability to work in a team.
**Perks & Benefits**:
- Fixed salary with **performance-based incentives**.
- Friendly and growth-oriented work environment.
- Training and development opportunities.
Pay: ₹15,000.00 - ₹20,000.00 per month
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
- Yearly bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: In person
-
Telecaller (Customer Service Representative)
9 hours ago
Mohali, Punjab, India Ocode Technologies Full time**Objectives of this Role**: - Understand customer psychology and document both successful and unsuccessful sales strategies. - Handle high volumes of inbound and outbound calls effectively. - Improve organisational efficiency through detailed observations and insights. - Identify opportunities to meet customer requirements and contribute to company...
-
Telecaller
1 week ago
Mohali, Punjab, India TSJ World Trans Services Private Limited Full time**Job Description: Telecaller** **Position**: Telecaller **Location**: Mohali **Job Type**: Full-time **Experience Level**: Entry Level (Fresher) **Salary: INR**15000 to INR 20000 **Job Summary**: We are looking for an enthusiastic and persuasive **Telecaller** to join our team. The Telecaller will play a pivotal role in generating leads, building...
-
Telecaller
2 weeks ago
Mohali, Punjab, India NOVEM CONTROLS Full timeWe are looking for a Telecaller's for contributing to the sales of our company. You will be responsible for maintaining good customer relationships and closing the sales deal over calls. A successful telecaller representative must be excellent at communication and must have superior people skills. They should also be comfortable and agreeable to represent...
-
Telecaller
1 week ago
Mohali, Punjab, India KG CRM SOLUTIONS Full timeWe are seeking a dynamic and result-oriented **Telecaller** with excellent communication skills to join our team. The role requires engaging with potential and existing customers over calls, providing information about products/services, and generating leads or sales while maintaining strong customer relationships. **Key Responsibilities**: - Make outbound...
-
Female Telecaller- Real Estate
1 week ago
Mohali, Punjab, India Cascade Buildtech Pvt Ltd Full time**Telecaller (Female) - Real Estate** **Location**: Sector 82, Mohali, Punjab **Salary**: Up to ₹30,000/month **Working Days**: 6 days a week **Industry**: Real Estate **About Us**: Cascade Buildtech Pvt. Ltd. is a reputed real estate company committed to delivering quality projects and excellent customer service. We are seeking a **female Telecaller**...
-
Telecaller
9 hours ago
Mohali, Punjab, India Alpha Rites Full timeTelecaller Role and Responsibility - Knowing all the details of the product or service offerings. - Regularly updating and obtaining the lists of individual contact details. - Meet and exceed sales target set by the organization. - Stay updated with market trends to better serve customers. - Identify customer needs and provide solutions through the...
-
Telecaller
1 week ago
Mohali, Punjab, India get visa success overseas Full timeA telecaller, also known as a telemarketer or telephone sales representative, is responsible for generating sales by communicating with customers over the phone Pay: ₹16,000.00 - ₹40,000.00 per month **Benefits**: - Internet reimbursement Schedule: - Day shift Supplemental Pay: - Performance bonus **Education**: - Higher Secondary(12th Pass)...
-
Telecaller
9 hours ago
Mohali, Punjab, India Desh Bhagat University Full time**Telecaller: Mohali** **Department**: **Job Summary**: **Telecaller position is open for immediate hiring** **Responsibilities**: - Making calls to potential customers - Explaining company services and products - Maintaining daily call records - Submitting daily progress reports **Qualifications**: - 12th grade or higher education - Fluent...
-
Fresher Telecaller
4 days ago
Mohali, Punjab, India Softleoai Full time**We are looking for an enthusiastic Telecaller to contribute to generating sales/leads or providing customer service. You will be responsible for influencing existing or potential customers to get our services and for resolving customer queries over the phone.** **Key Responsibilities**: - **Make outbound calls to prospective customers.**: - **Answer...
-
Female Telecaller
1 week ago
Mohali, Punjab, India Cascade Buildtech Pvt Ltd Full time**Job Title**: Telecaller - Real Estate **Company**: Evermark Developers & Promoters **Location**: Sector 82, Mohali, Punjab **Salary**: ₹18,000 - ₹25,000 per month **Job Type**: Full-time **Experience**: 6 months to 1 year in Telecalling **Joining**: Immediate **Key Responsibilities**: - Make outbound calls to potential clients and follow up on...