Telecaller

7 days ago

Mohali Punjab, India KG CRM SOLUTIONS Full time

We are seeking a dynamic and result-oriented **Telecaller** with excellent communication skills to join our team. The role requires engaging with potential and existing customers over calls, providing information about products/services, and generating leads or sales while maintaining strong customer relationships.

**Key Responsibilities**:

- Make outbound calls to potential customers and explain products/services.
- Handle inbound inquiries and provide accurate information.
- Maintain customer database with updated information.
- Generate leads, follow up, and ensure proper closure.
- Build and maintain positive relationships with customers.
- Achieve daily/weekly/monthly targets set by the team.
- Resolve customer queries and escalate issues when necessary.

**Requirements**:

- Proven experience as a telecaller, telemarketer, or similar role (preferred but not mandatory).
- **Excellent verbal communication skills** in [English/Hindi/Regional language as required].
- Ability to engage and convince customers with a positive attitude.
- Basic computer knowledge (MS Office, CRM tools, etc.).
- Strong listening and problem-solving skills.
- Ability to work under pressure and meet targets.

**Qualifications**:

- Minimum 12th pass / Graduate in any field.
- Min 6 month Experience required

**Perks & Benefits**:

- Attractive salary with performance-based incentives.
- Training and development support.
- Growth opportunities within the company.

**Job Types**: Full-time, Permanent

Pay: ₹8,494.42 - ₹12,000.00 per month

**Benefits**:

- Flexible schedule
- Leave encashment
- Paid sick time
- Paid time off

**Language**:

- English (preferred)

Work Location: In person

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