
Solution Architect
1 week ago
**SOLUTION ARCHITECT (Ivalua Certified)**
(Pune - India)
- Created in 2000, Ivalua is a leading global provider of cloud-based procurement solutions._
**COMPANY OVERVIEW**
At Ivalua we are a global community of exceptional professionals, who believe that digital transformation revolutionizes supply chain sustainability and resiliency to unlock the power of supplier collaboration.
We achieve this through our leading cloud-based spend management platform that empowers hundreds of the world's most admired brands to effectively manage all categories of spend and all suppliers to increase profitability, improve ESG (environmental, social, and corporate governance) performance, lower risk, and improve productivity. Driven by our passions and fueled by our shared ambitions, we empower and challenge each other to create meaningful experiences for our colleagues, customers, partners, and communities.
**THE OPPORTUNITY**
CONTEXT:
Our Customer Support team is dedicated to leveraging IVALUA procurement solutions for our customers post go-live. The RUN team, international in scope (EMEA, AMER, APAC) and in full growth, is made up of around fifty experts and is still growing in order to guarantee the satisfaction of a growing number of customers.
ROLE:
**WHAT YOU WILL DO WITH US**
- Present the new version to the customer for upgrades, and evaluate the impact of the upgrade for the existing features deployed in Production and the changes for the users
- Drive the sessions with the Customers to support their understanding of the new solution, promote the innovation in the new release and coordinate demo of the new release
- Address and document gaps between the new version and the version in Production. Detail the integration work and change management to be done on client side (with his partner). Coordinate internally all design sticky points during the Upgrade
- Document the Macro-planning of the upgrade and its content for the client and Ivalua
- Get the validation from the Customer on the new version and migration strategy
- Support the Ivalua upgrade team (R&D & RUN) during the upgrade phase to address any configuration / design / user experience issue and propose the migration solution
- Provide with PS/CS team a level of effort for enhancements requested by the Customer, out of scope of the upgrade, and propose to the Customer the Statement of Work.
- Mentor the RUN TAMs to handle design questions by themselves and ultimately contribute to solution architect tasks
- Interact with RD on product gaps to provide details on business needs and guarantee that the production solution will meet business needs and contribute to the Product Roadmap
**YOUR PROFILE**
- If you have the below experience and strengths this role could be for you:
**Skills and Experience**:
- Minimum 10 years of experience and functional knowledge of Procurement & Finance (or Supply Chain) functions
- Deep knowledge of Ivalua solution
- Ivalua certified both in S2C and P2P
- Strong leadership skills and ability to effectively engage with a wide range of stakeholders
- Project Management experience is a plus
- Some travel on client sites (up to 20%)
- Preferred University degree in BE/BTech or master’s degree in computer engineering, Computer science, or a closely related field or foreign equivalent. Procurement domain will be an added advantage.
**Soft Skills**:
- Clear communicator (written and verbal) - to ensure ability to write incident forms.
- The ability to work in a team and as an individual
- The ability to work under pressure and to tight deadlines
- Good judgement skills
- Natural curiosity
**WHAT HAPPENS NEXT**
Our Talent team will guide you through every step of the interview process - from preparation to completion. They're here to support you
Our recruitment process is designed to assess your competencies through a series of personalized interviews with internal stakeholders relevant to the role.
Interviews will be conducted virtually via video or on-site with face-to-face meetings.
**LIFE AT IVALUA**
- Hybrid working model (3 days in the office per week).
- We're a team dedicated to pushing the boundaries of product innovation and technology, Sustainable Growth oriented and Privately held.
- A stable and cash-flow positive Company since 10 years.
- Snacks and weekly lunches in the office.
- Feel empowered to pursue your goals with improved team collaboration and increased creativity/productivity.
- Unlock and unleash your full professional potential with our exceptional training and career development program.
- Join a dynamic and international team of top-notch professionals who are experts in their respective fields.
- Collaborate with like-minded individuals who are deeply passionate and highly motivated about their work.
- Experience a truly diverse and inclusive work environment where your unique contributions are highly valued.
- Regular social events, competitive outings, team running events, and musical acti
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