Service Advisor

2 days ago

Gopalpura Jaipur Rajasthan, India Arora Motocorp PVT LTD Full time

Greeting customers: Service advisors are the first point of contact between customers and the dealership.
- Scheduling appointments: Service advisors schedule appointments for customers.
- Listening to customers: Service advisors listen to customers' concerns and requests.
- Diagnosing problems: Service advisors diagnose problems and communicate this information to technicians.
- Estimating costs: Service advisors provide estimates for work.
- Consulting with technicians: Service advisors consult with technicians about repairs and alternatives.
- Informing customers: Service advisors inform customers about service outcomes, cost savings, and warranty protections.
- Managing scheduling: Service advisors manage the service center's scheduling and workflow.
- Helping customers decide: Service advisors help customers decide whether to fix their car or trade it in.

**Job Types**: Full-time, Permanent

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Morning shift

Supplemental Pay:

- Commission pay
- Overtime pay
- Performance bonus
- Quarterly bonus
- Shift allowance
- Yearly bonus

**Experience**:

- service advisor: 3 years (preferred)

Work Location: In person

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