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IT Support Technician
2 weeks ago
**IT support technician**
***
**Location**: Bangalore/Gurgaon/Noida
**Industry**: Information Technology
**Skill**: Infrastructure - networking,Sandbox,VDI environments,Azure (AVD),Google Cloud (GCP)
**Experience**: 6 - 10 years
Role and Responsibilities - Identifying issues proactively using required tools. Working on automating system procedures and processes to evolve the technology in the organization.
Diagnosing and troubleshoot problems with VDIs (Virtual Desktop Infrastructure), software, devices & performance
- Respond to End User requests for technical support and assistance
- Work on initiatives to optimize and stabilize the VDI environment
- Partners with support functions in the successful transition of deployed solutions into steady state
- Deployment & configuration of automated infrastructure processes
- Incident management and root cause analysis
Must HAVE
Excellent knowledge Infrastructure - networking, etc.
- Excellent Sandbox environment experience
- Expert knowledge of VDI environments and the functionality
- Maintaining a functional Azure (AVD) & Google Cloud (GCP) platform in alignment with operational procedures.
- Experience with Development tools e.g., Github, Gitlab, Jenkins, OpenVPN, GoogleSDK, Postman, IntelliJ, Cloudability, Dynatrace... and many more DevOps tools. Powershell scripting
- Expert knowledge of Windows and Mac
Good to have
Cyber security,
- DevOps,
- Governance & Strategic Management
- IT Operations Management
- Team Training & Leadership
- Notice period-Immediate joiner only_