Customer Relationship Executive

2 days ago


Paradise Circle Hyderabad Telangana, India PJE Jewels Pvt Ltd Full time

Greet customers warmly and create a welcoming atmosphere in the store.
- Understand customers’ needs and assist in selecting suitable jewelry pieces.
- Build strong relationships with new and existing customers through personalized service.
- Maintain a detailed customer database and follow up with clients for special occasions (birthdays, anniversaries, festivals, etc.).
- Educate customers about product materials, designs, maintenance, and after-sales services.
- Handle queries, complaints, and feedback with professionalism and efficiency.
- Coordinate with the sales and operations team to ensure seamless customer service.
- Achieve customer satisfaction and retention targets as defined by management.
- Support visual merchandising and help maintain the cleanliness and presentation of the showroom.

Pay: ₹12,000.00 - ₹22,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

**Language**:

- English (preferred)

Work Location: In person



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