
Customer Relationship Executive
2 days ago
Greet customers warmly and create a welcoming atmosphere in the store.
- Understand customers’ needs and assist in selecting suitable jewelry pieces.
- Build strong relationships with new and existing customers through personalized service.
- Maintain a detailed customer database and follow up with clients for special occasions (birthdays, anniversaries, festivals, etc.).
- Educate customers about product materials, designs, maintenance, and after-sales services.
- Handle queries, complaints, and feedback with professionalism and efficiency.
- Coordinate with the sales and operations team to ensure seamless customer service.
- Achieve customer satisfaction and retention targets as defined by management.
- Support visual merchandising and help maintain the cleanliness and presentation of the showroom.
Pay: ₹12,000.00 - ₹22,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
**Language**:
- English (preferred)
Work Location: In person
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