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Customer Relationship Executive

3 weeks ago


Begumpet Hyderabad Telangana, India VantageRMS Full time

Job Title: Customer Relationship Executive –Hindi

Location: Begumpet, Hyderabad

Salary: ₹17,000 – ₹23,000 per month + Performance Incentives + Joining Bonus

Experience: Freshers and Experienced candidates can apply

Education: Bachelor's Degree (Any Stream)

Languages Required: English and Hindi (Both are mandatory)

Job Description:

We are hiring enthusiastic and customer-focused individuals for our Insurance Customer Support team. The role involves assisting customers with policy details, handling queries, and ensuring excellent service delivery.

Roles & Responsibilities:

  • Handle inbound and outbound customer calls.
  • Explain insurance products and services clearly.
  • Assist customers with claim or policy-related queries.
  • Maintain accurate records of customer interactions.
  • Work towards achieving daily and monthly targets.
  • Ensure high levels of customer satisfaction and professionalism.
  • Coordinate with internal teams for query resolution.
  • Maintain compliance with company policies and standards.
  • Build and maintain positive customer relationships.
  • Support the team in achieving overall performance goals.

Benefits:

  • Fixed Salary + Incentives
  • Joining Bonus
  • Training Provided
  • Growth Opportunities

Job Type: Full-time

Work Location: Office (Begumpet, Hyderabad)

Job Types: Full-time, Permanent, Fresher

Pay: ₹17, ₹22,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Work Location: In person

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