
Customer Service Desk Executive
14 hours ago
Looking for CSD Executive / Helpdesk Executive for Mall.
Experience in Retail / Mall preferred.
- To attend all the walk-in customers.
- To Make and receive calls and answer customer queries.
- Report and get the customer common area in sync with service levels
- Ensure the customer areas are maintained during operation hours
- Data collection of footfalls and updating the required customer data base
- Ensuring customer feedbacks are recorded and presented to management periodically
- Capturing the voice of the customer, collate the data and give inferences for higher level decision making
- Driving Unlimit program at CSD - Information, Engagement and Membership
- Managing and promoting Merchandise store
- Assisting event team in promoting campaigns and events along with ticketing.
Pay: ₹180,000.00 - ₹250,000.80 per year
Day range:
- Weekend availability
Shift:
- Day shift
- Evening shift
Ability to commute/relocate:
- Pune, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
**Speak with the employer**
+91 8830553074
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