Customer Service Desk Executive

We have urgent job opening for "Customer Service Executive" for our leading client into Shipping industry. The job details are as given below. **Position : Customer Service Executive** **Job Location : Pune** **Objective: To fulfil customer requirement within time frame.** 1) Ocean export FCL - Booking, VGM, Pre-alert, SI, BL release, Invoice, Payment...

Customer Service DeskThe Customer Service Desk role at our store in Pune-Wagholi, India involves providing assistance and support to customers, handling inquiries, and ensuring customer satisfaction. The role requires strong communication and problem-solving skills, as well as the ability to work effectively in a team environment

ROLE : SERVICE DESK (Voice Support) - LOCATION : Pune (Hinjewadi) JOB DESIGNATION : SERVICE DESK MANAGEMENT JOB DESCRIPTION : Managing one or more customer service or service desk functions. Acting as a point of contact to support service users and customers reporting issues, requesting information, access, or other services. Delivering customer service...

Key Duties and Responsibilities Own and drive the adoption and improvement of the ITIL processes through the Service Desk Responsible for measuring performance of the service desk and driving continual improvement processes. Lead the Service Desk Agent team. Train, coach and mentor Service Desk Specialists (Level 1 / 2) including career development....

**Level I Service Desk Technician** **Responsibilities** - Support activities include supporting end-users accepting IT break-fix requests from customers across multiple entry points, providing IT break/fix issue resolution or escalation of the issue to the appropriate team. - First line help desk; resolve basic level 1 and some level 2 issues including...

*Role :Service Desk Analyst *Required Technical Skill Set IT Service Desk Operations *Desired Experience Range: 2 to 5 Yrs. *Location of Requirement :Pune/Kochi *Notice Period:0-45 days candidates only *Virtual Drive:03-Oct-25(Fri) Desired Competencies (Technical/Behavioral Competency) Must-Have · Atleast 3 years of experience handling Service Desk...

*Role :Service Desk Analyst*Required Technical Skill Set IT Service Desk Operations*Desired Experience Range: 2 to 5 Yrs.*Location of Requirement :Pune/Kochi*Notice Period:0-45 days candidates only*Virtual Drive:03-Oct-25(Fri)Desired Competencies (Technical/Behavioral Competency)Must-Have · Atleast 3 years of experience handling Service Desk services. ·...

Following are the roles and responsibilities of Service Desk AnalystAct as Single point of contact as Customer Global Service DeskA significant responsibility of Service Desk Analysts is to manage support requests that can come through a range of networks, such as email, chat, and telephone. They must document issue severity, and they must utilize standard...

Following are the roles and responsibilities of Service Desk Analyst Act as Single point of contact as Customer Global Service Desk A significant responsibility of Service Desk Analysts is to manage support requests that can come through a range of networks, such as email, chat, and telephone. They must document issue severity, and they must utilize standard...

Role Name: DeveloperRole Description:We are looking for experienced Service Desk Associates with a strong background in supporting large enterprise customers. The ideal candidate will have hands-on experience in infrastructure and application support.Competencies:IT IS – Service DeskExperience:6 to 8 yearsEssential Skills:Proven experience as a Service...