Customer Service Desk Executive

2 weeks ago

Pune, India Creaticity Full time

Looking for CSD Executive / Helpdesk Executive for Mall.

Experience in Retail / Mall preferred.
- To attend all the walk-in customers.
- To Make and receive calls and answer customer queries.
- Report and get the customer common area in sync with service levels
- Ensure the customer areas are maintained during operation hours
- Data collection of footfalls and updating the required customer data base
- Ensuring customer feedbacks are recorded and presented to management periodically
- Capturing the voice of the customer, collate the data and give inferences for higher level decision making
- Driving Unlimit program at CSD - Information, Engagement and Membership
- Managing and promoting Merchandise store
- Assisting event team in promoting campaigns and events along with ticketing.

Pay: ₹180,000.00 - ₹250,000.80 per year

Day range:

- Weekend availability

Shift:

- Day shift
- Evening shift

Ability to commute/relocate:

- Pune, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- total work: 1 year (preferred)

**Speak with the employer**
+91 8830553074

  • Customer Service Desk

    2 weeks ago

    Store-Pune-Wagholi, India Tata Croma Full time ₹ 15,000 - ₹ 30,000 per year

    Customer Service DeskThe Customer Service Desk role at our store in Pune-Wagholi, India involves providing assistance and support to customers, handling inquiries, and ensuring customer satisfaction. The role requires strong communication and problem-solving skills, as well as the ability to work effectively in a team environment

  • Service Desk Executive

    2 weeks ago

    Bengaluru, Pune, India Kvc Consultants Ltd Full time

    Job Description We are seeking a highly proficient and customer-focused Service Desk Executive to join KVC Consultants Ltd. In this role, you will be the first point of contact for end-users seeking IT help, responsible for resolving infrastructure issues through calls, chat, and service requests. Your excellent communication skills in English will be...

  • Service Desk Analyst

    3 weeks ago

    Pune, India Tata Consultancy Services Full time

    Role - Service Desk AnalystYears of Experience - 2 to 5 yearsLocation - Pune- IT Service Desk Operations- Atleast 3 years of experience handling Service Desk services.- Fluency in English (Reading, Writing, Speaking)- Understand and responds in Business Communications- Good Managerial Skill- Understanding and knowledge on IT Infrastructure.- Work in any...

  • Service Desk Analyst

    3 weeks ago

    Pune, India Tata Consultancy Services Full time

    Role - Service Desk Analyst Years of Experience - 2 to 5 years Location - Pune - IT Service Desk Operations - Atleast 3 years of experience handling Service Desk services. - Fluency in English (Reading, Writing, Speaking) - Understand and responds in Business Communications - Good Managerial Skill - Understanding and knowledge on IT Infrastructure. - Work in...

  • Service Desk Analyst

    3 weeks ago

    Pune, India Tata Consultancy Services Full time

    Role - Service Desk Analyst Years of Experience - 2 to 5 years Location - Pune IT Service Desk Operations Atleast 3 years of experience handling Service Desk services. Fluency in English (Reading, Writing, Speaking) Understand and responds in Business Communications Good Managerial Skill Understanding and knowledge on IT Infrastructure. Work in any shift...

  • Service Desk Analyst

    2 weeks ago

    Pune, India Tata Consultancy Services Full time

    Role - Service Desk AnalystYears of Experience - 2 to 5 yearsLocation - Pune- IT Service Desk Operations- Atleast 3 years of experience handling Service Desk services.- Fluency in English (Reading, Writing, Speaking)- Understand and responds in Business Communications- Good Managerial Skill- Understanding and knowledge on IT Infrastructure.- Work in any...

  • Service Desk Analyst

    2 weeks ago

    Pune, India Tata Consultancy Services Full time

    Role - Service Desk Analyst Years of Experience - 2 to 5 years Location - Pune IT Service Desk Operations Atleast 3 years of experience handling Service Desk services. Fluency in English (Reading, Writing, Speaking) Understand and responds in Business Communications Good Managerial Skill Understanding and knowledge on IT Infrastructure. Work in any shift...

  • Service Desk Analyst

    3 weeks ago

    Pune, India Tata Consultancy Services Full time

    Role - Service Desk AnalystYears of Experience - 2 to 5 yearsLocation - PuneIT Service Desk OperationsAtleast 3 years of experience handling Service Desk services.Fluency in English (Reading, Writing, Speaking)Understand and responds in Business CommunicationsGood Managerial SkillUnderstanding and knowledge on IT Infrastructure.Work in any shift (24*7)ITIL...

  • Service Desk Analyst

    3 days ago

    Pune, India Tata Consultancy Services Full time

    Role: Service Desk AnalystRequired Technical Skill Set: IT Service Desk OperationsDesired Experience Range: 2 to 5 Yrs.Location of Requirement : PuneMode of interview :Virtual InterviewDesired Competencies (Technical/Behavioral Competency)Must-Have- Atleast 2 years of experience handling Service Desk services.- Fluency in English (Reading, Writing,...

  • Service Desk Analyst

    2 days ago

    Pune, India Tata Consultancy Services Full time

    Role: Service Desk Analyst Required Technical Skill Set: IT Service Desk Operations Desired Experience Range: 2 to 5 Yrs. Location of Requirement : Pune Mode of interview :Virtual Interview Desired Competencies (Technical/Behavioral Competency) Must-Have - Atleast 2 years of experience handling Service Desk services. - Fluency in English (Reading, Writing,...