
Executives
4 days ago
Executives
EXL/E/1470193
- Insurance Property & CasualtiesPunePosted On
03 Sep 2025
End Date
18 Oct 2025
Required Experience
0 - 5 Years
- Basic Section
Number Of Positions
2
Band
A1
Band Name
Executives
Cost Code
5650501
Campus/Non Campus
NON CAMPUS
Employment Type
Permanent
Requisition Type
New
Max CTC
420000.0000 - 500000.0000
Complexity Level
Voice CEF B2 (Complexity Level 3)
Work Type
Hybrid - Working Partly From Home And Partly From Office
- Organisational
Group
Insurance
Sub Group
Insurance
Organization
Insurance Property & Casualties
LOB
Voice
SBU
Operations
Country
India
City
Pune
Center
IN Pune SEZ C25
- Skills
Skill
FIXERS
REGULATORY AUDITS
Minimum Qualification
GRADUATE
Certification
No data available
- Job Description
- Conduct Transaction Monitoring as per guidelines defined in the Process maps
- Prepare transaction monitoring reports and ensure timely and accurate reporting
- Participate in calibration exercises on a regular basis to ensure consistency in measurement.
- Conduct ongoing analysis of quality performance and recommend actions for improvement at associate / process level
- Update performance data to ensure timely and accurate reporting of SLAs
- Work closely with Client Trainer / SME and Operations team to conduct team huddles.
- Perform transaction processing as per defined policies and procedures
- Provide feedback to associates based on monitoring results if required.
- Workflow
Workflow Type
- Voice
-
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