Executives

4 days ago


Pune Maharashtra, India EXL Services Full time

Executives

EXL/E/1470193
- Insurance Property & CasualtiesPunePosted On
03 Sep 2025
End Date
18 Oct 2025
Required Experience
0 - 5 Years
- Basic Section

Number Of Positions

2

Band

A1

Band Name

Executives

Cost Code

5650501

Campus/Non Campus

NON CAMPUS

Employment Type

Permanent

Requisition Type

New

Max CTC

420000.0000 - 500000.0000

Complexity Level

Voice CEF B2 (Complexity Level 3)

Work Type

Hybrid - Working Partly From Home And Partly From Office
- Organisational

Group

Insurance

Sub Group

Insurance

Organization

Insurance Property & Casualties

LOB

Voice

SBU

Operations

Country

India

City

Pune

Center

IN Pune SEZ C25
- Skills

Skill

FIXERS

REGULATORY AUDITS

Minimum Qualification

GRADUATE

Certification

No data available
- Job Description
- Conduct Transaction Monitoring as per guidelines defined in the Process maps
- Prepare transaction monitoring reports and ensure timely and accurate reporting
- Participate in calibration exercises on a regular basis to ensure consistency in measurement.
- Conduct ongoing analysis of quality performance and recommend actions for improvement at associate / process level
- Update performance data to ensure timely and accurate reporting of SLAs
- Work closely with Client Trainer / SME and Operations team to conduct team huddles.
- Perform transaction processing as per defined policies and procedures
- Provide feedback to associates based on monitoring results if required.
- Workflow

Workflow Type
- Voice


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