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Customer Relations Officer

2 weeks ago

Pattom Thiruvananthapuram Kerala, India ABC STUDY LINKS Full time

We, ABC Study Links started in 1988, have a heritage of over 34 years of commitment to help aspiring students study and settle abroad and have always strived to better the lives of not only the students, but the society in general. ABC Study links has been instrumental in helping over 25000 students to excel in life through overseas education over the last 34 years.

As a CRO you will be responsible for developing new leads, communicating with students and parents, understanding their needs, and ensuring a smooth sales process. You must be comfortable making dozens of calls per day, working with channel partners, generating interest, qualifying prospects and closing sales.

Roles and Responsibilities
- Responsible to manage & convert leads for versatile Nursing/Engineering/Masters programs in collaboration with renowned Universities/Institutes.
- Identifying references through the existing customer base to increase the sales pipeline
- Details pertaining to lead discussions & conversion should be updated real-time to concerned.
- Responsible for maintaining customer retention and followup.
- Meet and achieve the given weekly, monthly and quarterly target in terms of

revenue as well as number of enrolments.
- Handle day to day administration of the office like filing of documents ,tele calling, inward receipts, etc.
- Maintain effective communication till the time students are onboard.

**Job Types**: Full-time, Regular / Permanent

**Salary**: From ₹15,000.00 per month

Schedule:

- Day shift
- Morning shift

Supplemental pay types:

- Performance bonus

COVID-19 considerations:
All visitors are supposed to wear mask at all times in our premises and ensure compliance to precautionary steps as stipulated by GOI.

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 1 year (required)
- Academic counseling: 1 year (required)

**Language**:

- English (required)

**Speak with the employer**
+91 7593817022