Customer Relationship Executive

2 days ago

Kollam, India AHRI Full time

Advanced Hair Restoration India Pvt, with the brand name Hair O Craft, is the leader in Hair Transplantation and Hair Restoration in Kerala since 2006 with ISO1900:2015. We have 14 branches with 200+ staff and planning for Pan India expansion.
- Required Customer Relation Officer for our Trivandrum centre.
- Qualification - Graduation (MBA Preferred)
- Experience - Min. 3-5yrs in sales and marketing (Preference for Healthcare industry experience)
- Age - Below 30
- Gender - Female
- Good communication skill and proficient in MS office

**Roles and Responsibilities**
- Advise customers regarding our services and convince them about our strengths
- Co-ordinate with the medical team and give suitable solutions for the customer
- Achieve sales and revenue targets and work diligently to meet them
- Resolve customer complaints quickly and effectively
- Act as point of contact for complaints and escalate issues as appropriate
- Help sales team up-sell or cross-sell services and products
- Collaborate with internal teams to address customer needs
- Participation in all Promotional Activities
- Planning customer relations management strategies designed to attract and retain customers while expanding the brand’s reach and boosting consumer loyalty.
- Implementing strategies to test the various forms of marketing developed by the team.
- Liaising with other Government departments as and when needed.
- Making sure the customer database is correctly segmented for targeted marketing activities.
- Coming up with creative ideas, preparing proposals, overseeing the process & execution, and reporting the results to the Corporate Team
- The ability to meet tight deadlines and outstanding time management skills.
- Team working and leadership skills; create new strategies and stay on top of the administration side of things.
- Commercial awareness. Must know his/her target market well and have the ability to create campaigns that grab the attention of customers and solves their problems.
- Top quality analytical skills. A big part of your job involves gathering and analyzing data to help you understand your customer base and coming up with suggestions for improving the existing strategy.

Schedule:

- Day shift

Work Location: In person

  • Customer Relationship Executive

    4 days ago

    Kollam, India JK Ads Full time

    As a Customer Relationship Executive, you will be responsible for fostering positive relationships with clients, ensuring their needs are met. You will serve as the primary point of contact between the company and its customers, representing the company's brand and values. **Salary**: ₹12,000.00 - ₹25,000.00 per month Schedule: - Monday to...

  • Customer Relationship Executive

    1 week ago

    Kollam, Kerala, India Jeelife International Pvt Ltd Full time

    Job Summary We are seeking a proactive and customer-focused Customer Relation Executive to join our team The role involves handling customer queries providing excellent service resolving issues effectively and ensuring high levels of customer satisfaction The ideal candidate should possess strong communication skills a problem-solving attitude and...

  • Customer Relationship Executive

    4 weeks ago

    Kollam, Kerala, India Signature Groom and Bride Kollam Full time

    Need an experienced CUSTOMER RELATION EXECUTIVE for an reputed textile Job Type Full-time Pay 10 000 00 - 20 000 00 per month Jadwal Day shift Tunjangan Provident Fund Experience total work 1 year Preferred Customer service 1 year Preferred Language English Preferred Work Location In person Speak with...

  • Customer Relationship Ambassador

    2 weeks ago

    Kollam, Kerala, India beBeeCustomerRelationship Full time ₹ 15,00,000 - ₹ 20,00,000

    Job TitleWe are seeking a proactive and customer-focused professional to join our team as a Customer Relation Executive.About the RoleThe role involves handling customer queries, providing excellent service, resolving issues effectively, and ensuring high levels of customer satisfaction.Main Responsibilities:Greet and assist customers in a professional and...

  • Customer Relationship Strategist

    14 hours ago

    Kollam, Kerala, India beBeecustomer Full time ₹ 9,00,000 - ₹ 15,00,000

    Customer Relationship StrategistWe are seeking a skilled Customer Relationship Strategist to join our team. In this full-time remote role, you will be responsible for managing customer relationships and analyzing data to drive business growth.About the RoleThe ideal candidate will have experience in market segmentation, customer relationship management, and...

  • Customer Relationship Specialist

    3 days ago

    Kollam, Kerala, India beBeeRelationship Full time ₹ 10,000 - ₹ 1,50,000

    Customer Relationship SpecialistEVM Group is synonymous with passion, integrity and hard work. The company has a diverse portfolio of manufacturing and service sectors including Automobile, Hospitality, Food Produce and Entertainment. Our vision is to create a brighter future for all our stakeholders.About UsWe believe that every individual deserves an...

  • Customer Care Executive

    6 days ago

    Kollam, India Wedding By Signature Groom and Bride Kollam Full time

    We are seeking a highly skilled and customer-focused **Customer Relation Executive** to join our team. As a Customer Relation Executive, you will be responsible for building and maintaining strong relationships with our customers, resolving customer complaints, and providing exceptional customer service. Key Responsibilities: - Manage and maintain a...

  • Sales & Customer Relationship Manager

    1 week ago

    Kollam, Kerala, India beBeeCustomerSupport Full time ₹ 8,00,000 - ₹ 12,00,000

    We're on a mission to deliver exceptional customer experiences and drive business growth through sales.The ideal candidate will identify and convert new sales opportunities, build long-term relationships with customers, and provide timely support while resolving issues efficiently.Key Responsibilities:Drive revenue growth by identifying and converting new...

  • Customer Relationship Manager

    1 week ago

    Kollam, Kerala, India beBeeCustomerRelationship Full time ₹ 8,00,000 - ₹ 12,00,000

    Job TitleA dynamic individual with exceptional interpersonal skills is required to excel in customer relationship management and drive business growth.Key Responsibilities:Establish strong rapport with customers, addressing their queries and resolving issues efficiently.Collaborate with cross-functional teams to streamline customer communication and ensure...

  • Customer Relationship Executive

    3 days ago

    Kollam, India Jeelife International Pvt Ltd Full time

    2 year experience is required in similar field **Job Types**: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month **Experience**: - total work: 2 years (preferred) - Customer service: 2 years (preferred) **Language**: - English (preferred) Work Location: In person **Speak with the employer** +91 7510632333