Sales Coordinator

**Company Overview**:
Sugar Blossoms is a renowned bakery company specializing in crafting delectable pastries, cakes, and confections that delight the senses. With a commitment to quality and creativity, we have become a favorite among dessert enthusiasts. We are seeking a motivated and skilled Sales Coordinator to join our dynamic team and play a pivotal role in enhancing our sales operations.

Position: Sales Coordinator

Location: Noida, Uttar Pradesh

Type: Full-Time

**Key Responsibilities**:
As a Sales Coordinator at Sugar Blossoms Bakery, you will be an integral part of our sales team, ensuring seamless communication and coordination between various departments, clients, and customers. Your primary responsibilities will include:
1. **Order Processing**: Receive and process incoming orders from clients, both individuals and businesses, ensuring accurate details, product availability, and timely delivery.

2. **Client Communication**:Act as the main point of contact for clients, responding to inquiries, providing product information, and offering personalized assistance to drive sales and customer satisfaction.

3. **Sales Support**: Collaborate with the sales team to develop and implement strategies to achieve sales targets. Provide administrative support by preparing sales reports, analyzing data, and identifying opportunities for growth.

4. **Inventory Management**: Monitor product inventory levels and coordinate with the production team to ensure products are available to fulfill orders promptly.

5. **Order Tracking**: Keep clients informed about the status of their orders, including tracking shipments and resolving any potential delivery issues.

6. **Cross-Functional Collaboration**: Work closely with the marketing, production, and delivery teams to ensure a smooth workflow and exceptional customer experience.

7. **Problem Resolution**: Address customer concerns and complaints in a professional and empathetic manner, striving to achieve swift resolutions to maintain positive relationships.

8. **Market Knowledge**: Stay updated about industry trends, competitors, and customer preferences to provide valuable insights for product development and sales strategies.

**Qualifications and Skills**:
To excel in this role, you should possess the following qualifications and skills:
1. **Good Communication Skills**: Exceptional verbal and written communication abilities to engage effectively with clients, colleagues, and vendors.

2. **Customer-Centric Attitude**: A strong commitment to providing excellent customer service, with the ability to understand and meet clients' needs.

3. **Organizational Skills**: Detail-oriented and capable of managing multiple tasks, orders, and inquiries simultaneously.

4. **Team Player**: Willingness to collaborate with cross-functional teams and contribute to a positive work environment.

5. **Problem-Solving**: Proven ability to analyze situations, identify solutions, and resolve issues promptly and diplomatically.

7. **Adaptability**: Ability to thrive in a fast-paced environment and adapt to changing priorities and business demands.

8. **Experience**: Prior experience in sales coordination, customer service, or related roles is a plus.

**Salary**: ₹20,000.00 - ₹30,000.00 per month

Day range:

- Monday to Friday

Shift:

- Day shift

Supplemental pay types:

- Quarterly bonus

Ability to commute/relocate:

- Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Sales: 1 year (preferred)