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Back Office Executive

3 weeks ago

Gomtinagar Lucknow Uttar Pradesh, India Shail Healthcare Pvt. Ltd. Full time

**Job Description for Executive-Operations**

**About Shail HealthCare Pvt Ltd**:
Since 2010, Shail HealthCare Pvt Ltd has been a trusted provider of comprehensive service contracts and repair solutions for healthcare and medical systems. We specialize in the AMC/CMC, labor contracts, and repair services for a wide range of medical equipment, including Ultrasound, CT Scans, X-Ray, CR/DR System etc.

**Job Summary**:
**Responsibilities**:

- Proactively manage leads and assign engineers for breakdown calls or as per client requirements.
- Utilize Oracle software for various operational tasks.
- Maintain accurate records of leads, assignments, and communications.
- Coordinate with the sales and service teams to ensure timely and efficient resolution of client issues.
- Ensure compliance with company policies and procedures.
- Represent the company in a professional manner at all times.

**Job Specifications**:

- Any Bachelor’s degree, DCA,PDCA Operations Management, or a related field.
- Should Have Detailed Knowledge Of Computer
- Handle maintenance and operation of our computer system
- At least one years of experience as a Computer Operator or related role
- The willingness to learn the technical skills needed to manage our computer system, including use of network monitoring software and database software.
- Knowledge of MS Office.
- Understanding Of File systems And File Types
- Good knowledge of Excel
- Knowledge Of Internet And Safe Browsing Practices
- Proven experience in an operational or customer service role, preferably in the healthcare or medical equipment industry.
- We also welcome Fresher with good IQ levels and communication skills.
- Proficiency in Oracle software or similar CRM tools.
- Excellent written and verbal communication skills.
- Strong organizational and time management abilities.
- Ability to work independently and as part of a team.
- Presentable appearance and professional demeanor.

**SALARY: 15k 18k**

**EXPERIENCE: 1 to 4 year**

**LOCATION: Vibhuti Khand Lucknow**

Pay: ₹15,000.00 - ₹18,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Paid time off
- Provident Fund

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)

Work Location: In person