Customer Support Executive

2 days ago

Gautam Budh Nagar, India Opportunity One Step Solution Pvt. Ltd. Full time

This is a relationship management role where the staff is provided with a portfolio of Prime segment customers. These customers need to be engaged with through telecalling service, and multiple products of the Bank needs to be cross sold. These products may include Credit cards/Personal Loan/Home Loans/Auto Loans/General Insurance/Life Insurance.

DRMs needs to engage with the mapped customers so deeply that if throughout the year customer has any requirement of banking services or product needs, customer should fulfil those requirements.

**Key Requirements**
- Excellent communication in English + Hindi/One Regional Language (Only for South centres), any other language capability will be added advantage
- Good convincing skills
- Outspoken
- Good emotional connect
- Understanding of basic numbers
- Ability to engage in a communication and build a conversation around it
- Need for job/ambition/career orientation and ready to work in Sales environment.

**Qualifications**
- Optimal qualification for success on the job is: _
- _Graduate or Post graduate from a recognized institution._
- _1- 2 years relevant role/ BFSI sector._
- _Fresher with Excellent Communication and Interpersonal Skills_

**Role Proficiencies**:

- Good communication skills in both English and local language.
- Excellent lead generation and conversion skill.
- Ability to handle pressure and meet deadlines.
- Ability to successfully work as a part of a team.
- Staying near office Location/ having own vehicle to commute to office
- Banking and Financial Services experience
- Experience in Outbound Telecalling

**Salary**: ₹9,655.09 - ₹25,776.46 per month

Schedule:

- Day shift
- Morning shift

Work Location: One location

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