Current jobs related to Customer Support Executive - Gautam Budh Nagar - HMA Trading

  • Customer Support Executive

    2 weeks ago

    Gautam Budh Nagar, India Recrudo Labs Full time

    Urgent opening in voice process for Customer Support Role: Customer Support Executive (Work from Office) **Salary**:3.87 LPA-4.67 LPA Experience: minimum 7 months to above 2 years in International BPO Location: NOIDA(NSEZ) - Shift: Rotational / 5 days (24*7 environment) - Both side cabs Prerequisite requirement: - International Experience in Voice,...

  • Customer Support Executive

    2 days ago

    Gautam Budh Nagar, India Infinium Associates Full time

    **Responsibilities**: - To ensure customers receive excellent and consistent customer service. - Ensure service standards and agreements are met and exceeded. - Execute all customer facing transactions in line with customer strategy resulting in higher satisfaction and timely delivery of services **Complaint Resolution**: - Diffuse situations with...

  • Customer Support Executive

    4 days ago

    Gautam Budh Nagar, India HBF DIRECT Full time

    **Position Overview**: As a Customer Support Executive (Sales), you will be responsible for delivering exceptional customer service while also driving sales through both inbound and outbound channels. You will engage with customers to understand their needs, provide product information, and actively promote sales opportunities. This role requires strong...

  • Customer Support Executive

    1 week ago

    Gautam Budh Nagar, India Reboot Systems Full time

    Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of individual representatives and of the team. - Conducting quality assurance surveys with customers...

  • Customer Support Associate

    2 days ago

    Gautam Budh Nagar, India Solar Topps Full time

    Job Title - Customer support executive/Back office Us Voice process (International voice process) Exp - 1+ Location -Noida sec 62 Near electronic metro station Shift time - 8PM-5AM Working days - 5 days(Monday-friday) Qualification-Btech/BCA/MCA/BBA/Mtech/Bsc/Msc Pay: ₹20,000.00 - ₹35,000.50 per month **Benefits**: - Health...

  • Customer Support Executive

    2 days ago

    Gautam Budh Nagar, India TECHMAHINDRA Full time

    Company Name: - TechMahindra Job Role: - Technical support Associate - Resolving the Queries of the the Customer. *Fresher and Experience both can apply. *Fresher From Btech /BE / 3 yrs Diploma after 12th (Electrical Background) are Eligible only *Salary: - 2.90 to 3.10 LPA - Work from office only Job location: - Noida sector 62, B-19 Tech Mahindra,...

  • Customer Support Executive

    2 days ago

    Gautam Budh Nagar, India Innova ESI Full time

    **Key Responsibilities**: - Provide accurate information about products/services. - Resolve customer issues and complaints with empathy and efficiency. - Maintain customer records and update CRM systems. - Follow up with customers to ensure their issues are resolved. - Coordinate with internal teams (sales, technical, etc.) for issue resolution. - Maintain...

  • Customer Relationship Executive

    1 week ago

    Gautam Budh Nagar, India Easemydeal Full time

    **CUSTOMER SUPPORT EXECUTIVE** **Job Location : Sector-3, Noida** - (5 min walking from Noida Sector-16 metro station)_ As a Relationship Executive, you will be responsible for providing excellent customer service and support to our clients. You will act as the primary point of contact between the company and its customers, ensuring their concerns are...

  • Customer Support and Inside Sales Executive

    1 week ago

    Gautam Budh Nagar, India Tatvacare Full time

    **PILLUP - CUSTOMER SUPPORT AND INSIDE SALES** PillUp is one of the most customer centric health tech company which empowers people to live a healthier life. PillUp pre-sorts your medicines by date and time and helps people to take medicines correctly. The aim is to make medication management simple by removing all the confusion and complication from the...

  • Customer Support Executive

    11 hours ago

    Gautam Budh Nagar, India Zocket Full time

    Job Responsibilities: - Reach out to target users, understand their digital marketing need and smartly pitch on how Zocket can help in digital marketing of their business - Identifying new business opportunities and follow-up with defined prospects over the phone - Carry out cold-calling in order to create interest inr Product, generate newu Business leads...

Customer Support Executive

2 weeks ago

Gautam Budh Nagar, India HMA Trading Full time

**Job Description: Female Customer Care Executive**

We are seeking a highly motivated and customer-centric individual to join our team as a Customer Care Executive in the financial services industry. In this role, you will be responsible for providing exceptional customer service, support, and retention to our existing clients. Your expertise in various financial products such as loans, insurance, credit cards, stock market, and share market will be essential in delivering a superior customer experience.

**Responsibilities**:
**Customer Service**: Serve as the primary point of contact for existing clients, addressing their inquiries, concerns, and requests in a prompt and professional manner. Ensure a positive customer experience at every interaction.

**Customer Retention**: Develop and maintain strong relationships with clients, understanding their needs and offering personalized solutions to enhance their financial well-being. Proactively identify opportunities to upsell or cross-sell relevant products and services to increase client retention.

**Issue Resolution**: Investigate and resolve customer complaints or issues, ensuring timely and satisfactory resolutions. Collaborate with other departments, such as underwriting, claims, or account management, to address complex customer concerns.

**Documentation and Record-Keeping**: Maintain accurate and up-to-date records of customer interactions, inquiries, complaints, and resolutions. Use appropriate systems or software to log information and track customer-related activities.

**Requirements**:
Previous experience in customer service, preferably in the financial services industry.

Strong knowledge of financial products such as loans, insurance, credit cards, stock market investments, and share market trends.

Excellent communication and interpersonal skills, with the ability to build rapport and trust with clients.

Problem-solving and conflict resolution abilities to address customer concerns effectively.

Attention to detail and organizational skills for accurate record-keeping and documentation.

Ability to work in a fast-paced environment, handle multiple tasks simultaneously, and meet deadlines.

**Salary**: ₹10,000.00 - ₹15,000.00 per month

Ability to commute/relocate:

- Gautam Budh Nagar, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Customer service (preferred)
- total work (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

**Speak with the employer**
+91 9625066561