Service Supervisor
3 days ago
**Job Title**: Service Supervisor
**Location**: Hungry Mrinal Restaurant, Edappally, Kochi
**Salary**: ₹20,000 - ₹25,000 per month
**Experience Required**: Minimum 5 years in reputed restaurants
**Educational Qualification**: Degree or Diploma in Hospitality Management
**Language Requirement**: Proficiency in Malayalam, English, and Hindi
**Software Knowledge**: Experience with billing software, preferably Petpooja
**Benefits**: Food, accommodation, and uniform provided
**Service Model**: Self-service restaurant
**Responsibilities**:
- Supervise and manage front-of-house operations in a self-service setup
- Ensure a smooth flow of service and customer satisfaction
- Coordinate with kitchen and billing teams for efficient order processing
- Handle customer inquiries, feedback, and service-related concerns
- Train and guide service staff on hygiene, communication, and system usage
- Monitor cleanliness, queue flow, and overall dining area standards
**Job Types**: Full-time, Permanent
Pay: ₹20,000.00 - ₹25,000.00 per month
**Benefits**:
- Food provided
- Paid sick time
- Paid time off
Schedule:
- Day shift
- Fixed shift
- Rotational shift
Work Location: In person
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