Customer Care Executive
7 days ago
Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Selecting and hiring new staff.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment for your team.
- CONTACT -7299957812
Pay: ₹20,000.00 - ₹22,000.00 per month
**Benefits**:
- Health insurance
Schedule:
- Day shift
**Language**:
- Hindi (required)
- English (required)
Work Location: In person
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