Customer Care Executive

1 week ago

Perungudi Chennai Tamil Nadu, India Peerless Biotech Private Limited Full time

The Customer Care Executive is responsible for providing exceptional customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction. This role involves effective communication, problem-solving, and a commitment to delivering a positive customer experience.

**Qualifications and Requirements**:

- Bachelor’s degree in Biomedical Engineer Communication, or a related field.
- Proven experience in customer service or a related role.
- Excellent communication skills, both verbal and written.
- Strong problem-solving and conflict resolution abilities.
- Empathetic and patient demeanor when dealing with customer concerns.
- Ability to handle high-stress situations with professionalism.
- Proficient in using customer service software and Microsoft Office Suite.

**Personal Attributes**:

- Customer-focused with a dedication to exceeding customer expectations.
- Team player with a collaborative and positive attitude.
- Adaptable to changes and open to continuous learning.
- Detail-oriented and organized in managing customer interactions.
- Ability to work in a fast-paced and dynamic environment.

**Salary**: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance
- Leave encashment
- Provident Fund

Shift:

- Day shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

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