Customer Service Associate

4 days ago

Kalikapur Kolkata West Bengal, India ARME Consulting Full time

**Position: - Tele caller Executive (Customer Service)**

**Location: -** Kalikapur, Kolkata

**Job type**:

- Work from office

**Qualification: -** SSC and Above

**Requirements and Requirements:

- **
- Fresher and Experience both are Eligible
- Need good communication and customer interaction skills.
- Knowledge or experience in Hospitality Management, Tourism, Business Administration or Related field is preferable.
- Good to have in sales skills with the ability to persuade, influence, and close sales deals effectively

**Responsibilities:

- **
- Responsible to provide Customer support in travel booking to the customers for Domestic or International Destination.
- Assist customers in planning and booking their travel itineraries, including flights, hotels, car rentals, and other travel services.
- Understand customers' travel preferences, budget constraints, and special requirements to offer personalized recommendations and options.
- Provide expert advice, travel tips, and destination information to customers, including visa requirements, travel insurance and local attractions.
- Assist customers in selecting suitable travel packages, tour itineraries, and accommodation options based on their preferences and budget.

Pay: ₹10,000.00 - ₹15,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Rotational shift

Supplemental pay types:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- Hindi (required)

Work Location: In person

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