
Cce - Assamee & Hindi
3 days ago
Position: Customer Service Executive (Motor Insurance) - CHOLA Process
Location: Thane West, Mumbai
Shift Timing: General Day Shift
Joining: Immediate Joiners Only
Job Summary:
Key Responsibilities:
1. Customer Interaction:
- Assist customers with inquiries related to motor insurance products and services.
- Provide guidance on policy details, claims, and renewals.
2. Issue Resolution:
- Handle and resolve customer complaints or issues effectively and efficiently.
- Ensure customer satisfaction by providing accurate and timely responses.
3. Sales Support (If Applicable):
- Upsell or cross-sell motor insurance products if needed.
- Collaborate with the sales team to drive business growth.
4. Data Management:
- Maintain and update customer records and transaction logs accurately.
- Ensure all documentation is complete and compliant with company policies.
5. Team Collaboration:
- Coordinate with team members and supervisors for smooth workflow.
- Contribute to team goals and assist in process improvement.
Qualifications and Skills:
Educational Qualification:
- HSC (12th pass) or above.
Experience (optional but preferred):
- Freshers: Must have good communication and interpersonal skills.
**Required Skills**:
- Strong verbal communication in English and Hindi (local language preferred).
- Basic knowledge of insurance or willingness to learn.
- Excellent problem-solving and multitasking abilities.
Compensation and Benefits:
- Freshers: ₹16,000 take-home salary.
- Opportunity to work with a reputed process and grow your career in the insurance sector.
About the Company:
Helpmate Solution is a leading recruitment service provider focused on connecting talent with dynamic opportunities in various domains.
For immediate consideration, please contact:
Team Hr
Helpmate BPO
+91 9582010918
Pay: ₹13,344.48 - ₹18,543.73 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
- Yearly bonus
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
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