Customer Care Executive

4 days ago

Thane, India Employee Hub Full time

Event Organizing. (Marketing)

: Events for retail Partners. (Retail Operations)

: Looking after fit out work of brands. (Operation)

: Coordinating with MEP, Security, House Keeping & Parking Team.

: Making Snag reports.

: Coordinating with Project team for Mall renovation work.

: Weekly meetings with the out source team members.

: Customer service - CCE are required to interact with patrons on a daily basis and are adept at communicating with these customers in a friendly, professional manner.

: Retail relations - CCE act as the Mall Management voice for a shopping center and therefore must frequently interact with the media, the local community, and even law enforcement.

: Government compliance - Require to coordinate with all government departments need to handle and assist all contracts and zoning ordinances.

: Credit control assistance - CCE is responsible for financial aspects of the Mall whichincluding rent, CAM, Utilities collection, parking collection.

: Retail and service provider Communication - Responsible can effectively communicate with a diverse group of individuals, including property management, retail management, security staff, Housekeeping, MEP & Parking staff middle management.

: Records, Reports and inventory -CCE need maintain track inventory, record, record day to day operations SOPS, and other administrative tasks.

: Handling Parking Department.

: Looking after Parking checklist, Attendance & grooming standard of all staffs.

: Coordinating with the retailers & their issues with the concern team & try to fix their problem ASAP.

: Handling Stilt Parking, LG Parking & Periphery Area.

: Coordinating with Project team for Mall renovation work

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹200,000.00 - ₹300,000.00 per year

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Thane, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Retail: 3 years (preferred)
- total work: 3 years (preferred)
- Customer service: 3 years (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

**Speak with the employer**
+91 6378160361

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