Cre (Customer Relationship Executive)

3 days ago

Jaipur, India Advance Honda Full time

We are seeking a motivated and customer-oriented individual to join our team as a Customer Relationship Executive (CRE) in the automobile industry.

As a CRE, you will be responsible for managing customer interactions and ensuring their satisfaction. Your role will involve effective communication, coordination with insurance providers, and facilitating the repair process to deliver exceptional customer service.

**Responsibilities**:

- Promptly respond to customer inquiries, concerns, or complaints related to accidents or vehicle damage.
- Provide clear and accurate information regarding insurance procedures, repair processes, and timelines.
- Ensure efficient and empathetic communication with customers to address their needs and concerns effectively.
- Document all relevant details of accidents, including vehicle information, insurance details, police reports (if applicable), and any other necessary documentation.
- Maintain accurate records to support insurance claims and legal requirements.
- Guide customers through the insurance claim process, assisting with required documentation and ensuring timely submissions.
- Keep customers informed about the repair timeline, any delays, and ensure timely completion of repairs.
- Coordinate additional repairs, if required, and ensure that the repaired vehicle meets customer expectations.
- Provide ongoing support to customers throughout the repair process.
- Address customer concerns, resolve issues, and ensure customer satisfaction.
- Follow up with customers after repairs are completed to obtain feedback and ensure their overall experience was positive.

**Requirements**:

- Previous experience in a customer-facing role, preferably in the automobile industry. Excellent communication and interpersonal skills to effectively interact with customers, insurance providers, and internal teams.
- Strong organizational abilities to handle multiple tasks, prioritize effectively, and meet deadlines.
- Understanding of insurance claim procedures and familiarity with automotive repair processes is desirable.
- Proficiency in using computer systems and software for documentation and communication.
- Ability to remain calm and composed in high-pressure situations, demonstrating empathy and professionalism.

We look forward to hearing from you

**Job Types**: Full-time, Regular / Permanent

**Salary**: From ₹9,500.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Microsoft Office (preferred)
- total work (preferred)
- Customer support (preferred)

**Language**:

- English & Hindi (preferred)

Work Location: One location

**Speak with the employer**
+91 7425977197

  • Customer Relation Executive

    2 weeks ago

    Jaipur, India Modern culture jewellery Full time

    Full Job Description We are looking for a **Customer Relation Executive** (CRE) 3. Should have good experience in handling customers. 4. High energy level and go-getters require. VERY GOOD VERBAL & WRITTEN COMMUNICATION SKILLS REQUIRED **Education**: Bachelor's (preferred) **Experience**: Direct sales: 1 year (required) Customer relationship...

  • Customer Relation Executive

    2 weeks ago

    Jaipur, India Modern culture jewellery Full time

    Job description Full Job Description We are looking for a Customer Relation Executive (CRE) 3. Should have good experience in handling customers. 4. High energy level and go-getters require. VERY GOOD VERBAL & WRITTEN COMMUNICATION SKILLS REQUIRED **Education**: Bachelor's (preferred) **Experience**: Direct sales: 1 year (required) Customer...

  • Customer Relationship Executive

    1 week ago

    Jaipur, India Modern culture jewellery Full time

    Full Job Description We are looking for a **Customer Relation Executive (CRE)** 3. Should have good experience in handling customers. **VERY GOOD VERBAL & WRITTEN COMMUNICATION SKILLS REQUIRED** **Education**: Bachelor's (preferred) **Experience**: Direct sales: 1 year (required) Customer relationship management: 1 year...

  • Customer Relationship Executive

    2 days ago

    Jaipur, Rajasthan, India Homemonde Lifestyle Pvt. Ltd. Full time

    **Job Title**: Customer Relationship Executive (CRE) **Location**: G-88, Near UCO Bank, Sitapura Industrial Area, Sitapura, Jaipur **Department**: Customer Support / Sales **Experience**: 0-2 years **Employment Type**: Full-Time **Job Summary**: **Key Responsibilities/ Job Description**: - Handle queries, provide product/service information, and resolve...

  • Customer Relationship Executive

    2 days ago

    Haldiyon Ka Rasta, Jaipur, Rajasthan, India Ganpati Exclusive Designers Sarees Pvt Ltd Full time ₹ 2,40,000 per year

    Job Title: Customer Relationship Executive (Female)Experience Required: 1–2 YearsGender Preference: FemaleJob Summary:We are seeking a dynamic and customer-oriented Customer Relationship Executive (CRE) to join our team. The ideal candidate will have 1–2 years of experience in customer service, client handling, or front desk roles. She will be...

  • Client Relationship Executive

    5 days ago

    Jaipur, Rajasthan, India Kazam EV Tech Private Limited Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Kazam EV TechJob Title: Customer Relationship Executive (CRE)Industry: EV Charging / Mobility SolutionsEmployment Type: Full-timeRole Overview:We are seeking energetic and execution-oriented Customer Relationship Executives (CREs) to support our dealer network across India. As frontline representatives of Kazam, CREs will play a vital role in ensuring...

  • Client Relationship Executive

    5 days ago

    Jaipur, Rajasthan, India Kazam EV Tech Private Limited Full time

    **Kazam EV Tech** **Job Title: Customer Relationship Executive (CRE)** **Industry**:EV Charging / Mobility Solutions **Employment Type**:Full-time **Role Overview**: We are seeking energetic and execution-oriented Customer Relationship Executives (CREs) to support our dealer network across India. As frontline representatives of Kazam, CREs will play a...

  • Female Customer Relationship Executive

    5 days ago

    Jaipur, India Seven Consultancy Full time

    JOB DETAILS 1. Ensure developing and maintaining relationships with customers via calls,chat and mails.2. Sharing the leads/ complaints, customer queries, grievances, etc. with the respective divisional team members, and follow-up for the closures 3. Making a prior call for reconfirmation of appointments 4. Customers arriving in reception area have to be...

  • Customer Relation Executive

    3 days ago

    Jaipur, India Modern culture jewellery Full time

    Full Job Description We are looking for a Customer Relation Executive (CRE) 3. Should have good experience in handling customers. VERY GOOD VERBAL & WRITTEN COMMUNICATION SKILLS REQUIRED **Education**: Bachelor's (preferred) **Experience**: Direct sales: 1 year (required) Customer relationship management: 1 year (required) **Language**: English...

  • Customer Support Executive

    2 weeks ago

    Jaipur, India Customer Support Executive Full time

    Process - Chat/Voice Process, (Work From Office) Salary Slabs: - 14k to 34k ctc (Depends Upon Work Experience Documents, Please Check It Once Before Committing Any Salary ) Shifts - Rotational Shifts, 24*7 5.5 Working Days - Graduates, Undergraduates (Freshers And Experienced), All Can Be Hired Skills Required: - *Excellent Communication Skill...