Cre (Customer Relationship Executive)

8 hours ago

Jaipur, India Advance Honda Full time

We are seeking a motivated and customer-oriented individual to join our team as a Customer Relationship Executive (CRE) in the automobile industry.

As a CRE, you will be responsible for managing customer interactions and ensuring their satisfaction. Your role will involve effective communication, coordination with insurance providers, and facilitating the repair process to deliver exceptional customer service.

**Responsibilities**:

- Promptly respond to customer inquiries, concerns, or complaints related to accidents or vehicle damage.
- Provide clear and accurate information regarding insurance procedures, repair processes, and timelines.
- Ensure efficient and empathetic communication with customers to address their needs and concerns effectively.
- Document all relevant details of accidents, including vehicle information, insurance details, police reports (if applicable), and any other necessary documentation.
- Maintain accurate records to support insurance claims and legal requirements.
- Guide customers through the insurance claim process, assisting with required documentation and ensuring timely submissions.
- Keep customers informed about the repair timeline, any delays, and ensure timely completion of repairs.
- Coordinate additional repairs, if required, and ensure that the repaired vehicle meets customer expectations.
- Provide ongoing support to customers throughout the repair process.
- Address customer concerns, resolve issues, and ensure customer satisfaction.
- Follow up with customers after repairs are completed to obtain feedback and ensure their overall experience was positive.

**Requirements**:

- Previous experience in a customer-facing role, preferably in the automobile industry. Excellent communication and interpersonal skills to effectively interact with customers, insurance providers, and internal teams.
- Strong organizational abilities to handle multiple tasks, prioritize effectively, and meet deadlines.
- Understanding of insurance claim procedures and familiarity with automotive repair processes is desirable.
- Proficiency in using computer systems and software for documentation and communication.
- Ability to remain calm and composed in high-pressure situations, demonstrating empathy and professionalism.

We look forward to hearing from you

**Job Types**: Full-time, Regular / Permanent

**Salary**: From ₹9,500.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Microsoft Office (preferred)
- total work (preferred)
- Customer support (preferred)

**Language**:

- English & Hindi (preferred)

Work Location: One location

**Speak with the employer**
+91 7425977197

  • Retail Customer Relationship Executive

    2 days ago

    Jaipur, Rajasthan, India AARI TARI FASHIONS PVT LTD Full time

    **Retail Customer Service Job Description** We are looking for a skilled CRE to join at our retail store. You will be asked to greet our customers as they enter the store and direct them to the products they’re looking for. To succeed in this role, you will need to have a positive attitude and a consistent desire to provide the very best customer service...

  • Customer Relation Executive

    8 hours ago

    Jaipur, India Modern culture jewellery Full time

    Full Job Description We are looking for a Customer Relation Executive (CRE) 3. Should have good experience in handling customers. VERY GOOD VERBAL & WRITTEN COMMUNICATION SKILLS REQUIRED **Education**: Bachelor's (preferred) **Experience**: Direct sales: 1 year (required) Customer relationship management: 1 year (required) **Language**: English...

  • Customer Relationship Executive

    3 days ago

    Bhankrota, Jaipur, Rajasthan, India Rajesh Motors (Raj.) Pvt. Ltd. Full time

    **Digital Marketing Executive responsibilities and duties: - ** - 0-1years of experience as a Customer Care Executive/Tele Calling. - Freshers may also apply. - Great interpersonal and communication skills. **Required experience**: - **0-1 year. **Required Skill: - **Basic Computer Knowledge **Salary**: ₹10,000.00 - ₹12,000.00 per...

  • Customer Relationship Executive

    3 weeks ago

    Jaipur, Rajasthan, India Lakkadhaara Furniture Full time

    Company Description Lakkadhaara is a premier woodworking and craftsmanship company dedicated to transforming high-quality wood into timeless, functional, and artistic products. Founded on the principles of creativity, sustainability, and excellence, Lakkadhaara combines traditional craftsmanship with modern techniques to deliver bespoke wooden creations that...

  • Customer Relationship Executive

    4 weeks ago

    Jaipur, Rajasthan, India Lakkadhaara Furniture Full time

    Company Description Lakkadhaara is a premier woodworking and craftsmanship company dedicated to transforming high-quality wood into timeless, functional, and artistic products. Founded on the principles of creativity, sustainability, and excellence, Lakkadhaara combines traditional craftsmanship with modern techniques to deliver bespoke wooden creations that...

  • Customer Relationship Executive

    1 day ago

    Jaipur, India Kenith Motors Royal Enfield service center Full time

    We require customer relationship executive( Female), to carry out calling for Auto service information to the Royal Enfield customers. **Salary**: From ₹8,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift Supplemental Pay: - Performance bonus Ability to commute/relocate: - Jaipur, Jaipur - 302003, Rajasthan: Reliably commute or...

  • Sales Manager

    4 weeks ago

    Jaipur, Rajasthan, India TATA CAPITAL Full time

    Degree Level Bachelor s Degree Overview We are seeking a motivated and dynamic individual for the role of Insurance Sales Manager in the Cross-Sell team The ideal candidate will have prior experience in life general insurance sales demonstrate strong leadership skills and possess a passion for driving team success In this role you will be...

  • Customer Relationship Executive

    1 day ago

    Jaipur, India AH International Full time

    Building and maintaining profitable relationships with key customers. - Overseeing the relationship with customers handled by your team. - Resolving customer complaints quickly and efficiently. - Keeping customers updated on the latest products in order to increase sales. - Meeting with managers in the organization to plan strategically. - Expanding the...

  • Customer Relationship Executive

    3 days ago

    Vishwakarma Industrial Area, Jaipur, Rajasthan, India Evapoler Eco Cooling Solutions Full time

    **Company Name**: Evapoler eco cooling solutions **Job Title: Customer Relationship Executive** **Location**: [G1-11, V.K.I.A. Extn., Badharna, Jaipur - 302013 (Rajasthan] **Position Overview**: We are seeking a skilled **Customer Relationship Executive** to join our procurement team. person will be responsible for customer and payments follow-ups....

  • Customer Relationship Executive

    1 day ago

    Jaipur, India Jobingo Hr Solution Full time

    Maintain Customers Data Base - Workshop Customers data to be maintained with correct and latest account details (Contact no. Scheduling an Appointment - Accept service booking and register in the appointment sheet. - Accepted appointments to be informed to respective Service Advisors, Service Manager and Parts department. - Making a prior call for...