Gsa

1 week ago

Injambakkam Chennai Tamil Nadu, India VGP Golden Beach Resort Full time

**Job Location: Chennai**:

- **Guest Reception & Service**:

- Greet and welcome guests warmly upon arrival.
- Escort guests to their tables, presenting menus and explaining daily specials.
- Take food and beverage orders accurately, offering recommendations as needed.
- **Order Management & Service Delivery**:

- Relay orders to the kitchen and bar efficiently.
- Serve food and beverages promptly, ensuring correct presentation and temperature.
- Monitor guest satisfaction, addressing any concerns or special requests.
- **Table Maintenance**:

- Set up and clear tables before and after service.
- Maintain cleanliness and organization of dining areas and side stations.
- **Billing & Payment Processing**:

- Present bills to guests, process payments, and handle cash or card transactions securely.
- **Collaboration & Communication**:

- Coordinate with kitchen and bar staff to ensure smooth service operations.
- Communicate guest preferences and feedback to relevant departments.
- **Adherence to Standards**:

- Follow food safety and hygiene regulations (e.g., HACCP standards).
- Uphold the establishment's dress code and grooming standards.
- **Upselling & Promotions**:

- Promote menu items, special offers, and events to enhance guest experience and revenue.
- **Team Support**:

- Assist colleagues during peak hours and special events.
- Participate in training sessions and team meetings to improve service quality.

**Qualifications**:

- **Education**: High school diploma or equivalent; a degree or diploma in Hospitality or Tourism Management is preferred.
- **Experience**: Previous experience in food and beverage service is advantageous.
- **Skills**:

- Strong communication and interpersonal skills.
- Ability to work efficiently in a fast-paced environment.
- Basic math skills for handling transactions.
- Proficiency in using point-of-sale (POS) systems is a plus.
- **Physical Requirements**: Ability to stand for extended periods and carry heavy trays.

**Job Types**: Full-time, Permanent, Fresher, Internship

Pay: ₹10,000.00 - ₹29,000.00 per month

Schedule:

- Day shift

Work Location: In person

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