Gsa - Front Office

3 weeks ago


Chennai Tamil Nadu, India Ibis Full time

Company Description Why work for Accor We are far more than a worldwide leader We welcome you as you are and you can find a job and brand that matches your personality We support you to grow and learn every day making sure that work brings purpose to your life so that during your journey with us you can continue to explore Accor s limitless possibilities By joining Accor every chapter of your story is yours to write and together we can imagine tomorrow s hospitality Discover the life that awaits you at Accor visit https careers accor com Do what you love care for the world dare to challenge the status quo BELIMITLESS GSA-Front Office First impressions are everything As a GSA-Front Office you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us What you will be doing Greet check-in respond to requests and settle accounts while providing exceptional service Take initiative to add a personalized experience Proudly promote the hotel facilities looking for opportunities to enhance a guest s stay through up-selling Maintain high standards of customer services at the Reception desk so that customers expectations are consistently exceeded Responsible for day to day operations of Front Office Department Any matter which may affect the interests of the hotel should be brought to the attention of the Management Qualifications Your experience and skills include Relevant diploma degree in Hotel Management Excellent multi-tasking problem solving service orientation and interpersonal team skills Displays high level of flexibility initiative sincerity and team work Knowledge about Opera would be an advantage


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