Guest Service Associate

18 hours ago


Goldwins Coimbatore Tamil Nadu, India Habitat Holding Full time ₹ 1,02,000 - ₹ 2,04,000 per year

We are looking for a courteous and guest-oriented Guest Service Associate (GSA) to join our hospitality team. As a GSA, you will be responsible for ensuring a seamless and welcoming experience for all guests by assisting with check-in/check-out, handling reservations, and addressing guest needs with professionalism and warmth.

Responsibilities:

  • Welcome and assist guests during check-in and check-out
  • Manage reservations, cancellations, and guest records accurately
  • Handle guest inquiries, requests, and complaints with efficiency and empathy
  • Coordinate with housekeeping, F&B, and other departments to ensure smooth guest experiences
  • Process payments and maintain accurate billing records
  • Provide information about hotel services, facilities, and local attractions
  • Maintain a professional and well-groomed appearance at all times
  • Uphold service standards and contribute to guest satisfaction scores

Requirements:

  • Minimum 1–2 years of experience in front office/guest service (hospitality background preferred)
  • Knowledge of hotel reservation/property management software (mandatory)
  • Strong communication skills in English and Tamil (Hindi is an advantage)
  • Excellent customer service and problem-solving skills
  • Ability to multitask and remain calm under pressure
  • Flexible to work shifts, weekends, and holidays

Job Type: Full-time

Pay: ₹9, ₹17,000.00 per month

Work Location: In person



  • Chennai, Tamil Nadu, India Meraqui Ventures Pvt Ltd Full time

    **Job Title: Guest Service Associate || Guest Handling || Greeting & Welcoming Guest ||** **Role Brief**: We are looking to hire a Guest Service Associate whose primary responsibility is to ensure that guests have a pleasant experience during their visit to our outlet. The role involves various tasks, such as greeting guests upon arrival, assisting them in...


  • Erode, Tamil Nadu, India POLAR BEAR Full time

    As a Guest Service Associate at Polar Bear, you will play a dual role—welcoming and serving customers while also preparing and presenting sundaes and specialty ice creams. You will be responsible for delivering high-quality service and products that meet Polar Bear’s standards. **Job Types**: Full-time, Permanent Pay: ₹14,000.00 - ₹18,000.00 per...


  • Chinniyampalayam, Coimbatore, Tamil Nadu, India SREE GOKULAM PARK Full time

    Job Title: Front Office Associate/ Supervisor Reports to: Front Office Manager/Assistant Manager Department: Front Office Location: Gokulam Park at Coimbatore Job Summary**:Guest Interaction & Reception**: - Warmly greeting guests upon arrival and departure. - Providing a welcoming and hospitable atmosphere. - Answering phone calls and responding to...


  • Chennai, Tamil Nadu, India WESTIN HOTELS & RESORTS Full time

    Our jobs aren t just about giving guests a clean room and a freshly made bed Instead we want to build an experience that is memorable and unique Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel They are empowered to move about their...


  • Chennai, Tamil Nadu, India Marriott International, Inc Full time

    **Additional Information** **Job Number**25074320 **Job Category**Food and Beverage & Culinary **Location**Fairfield by Marriott Chennai OMR, No.169, Rajiv Gandhi Salai, Chennai, Tamil Nadu, India, 600119 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about putting food on the table that our guests...

  • Guest Service Expert

    2 weeks ago


    Chennai, Tamil Nadu, India Marriott Full time

    Our jobs aren t just about putting food on the table that our guests will enjoy until they ask for their bill Instead we want to build an experience that is memorable and unique - with food and drinks on the side Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal Whether setting...


  • Ambattur, Chennai, Tamil Nadu, India mactechautomation Full time

    Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages. Processing guest payments. Coordinating with bell service and staff management. Being a source of information to guests on various...


  • Thoraipakkam, Chennai, Tamil Nadu, India Holiday Inn Express (Unite of Barque Hotels Pvt Ltd Full time

    **Job Summary**: As a Food and Beverage Guest Service Associate at Holiday Inn Express, you will play a pivotal role in creating a positive and memorable dining experience for our guests. You will be responsible for providing excellent customer service, ensuring efficient operations, and maintaining high standards of cleanliness and hygiene in the food and...


  • Chennai, Tamil Nadu, India IBIS Full time

    **Company Description** "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...


  • Chennai, Tamil Nadu, India Marriott International, Inc Full time

    **Additional Information** **Job Number**25064047 **Job Category**Housekeeping & Laundry **Location**The Westin Chennai Velachery, 154 Velachery Main Road, Chennai, Tamil Nadu, India, 600042 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Respond promptly to requests from guests and other departments. Fill cart with...