Customer Care Executive

2 weeks ago

Baner Pune Maharashtra, India Saraplast Pvt Ltd Full time

1 Processing orders and transactions

2. Answering questions about a company’s products or services

3. Resolving issues and troubleshooting technical problems

4. Delivering information about a company’s offerings

5. Providing proactive customer outreach

6. Handling customer complaints

7. Collecting and analyzing customer feedback

9. Developing and documenting knowledge into helpful content

10. Knowledge about CRM, SAP, ERP any

11. Knowledge about Sales, Questions drafting.

12. From Sanitation, Building Material, Construction, and other.

Experience - Min 2-3 years

Education - 12+, Graduate Any.

Language - Hindi, Marathi, English

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹30,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Paid sick time

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 2 years (preferred)
- total work: 2 years (preferred)
- Customer service: 2 years (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

**Speak with the employer**
+91 9049998384

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