Customer Service Advisor

1 week ago

Mumbai, India MyGlit Full time

**Role**:Asst. Mgr/Mgr -(NonTechnical)

**Timings**:Night Shift

**Industry**:BPO / ITES

**Functional Area**:ITES / BPO / Operations / Customer Service / Telecalling

Key Skills: Inbound BPO BPO Voice Process BPO Skills BPO Operations BPO industry BPO Call center International BPO BPO/ITES- Non Voice (Chat Process)
- Night Shift We are looking for enthusiastic individuals to join our team as Non Voice (Chat Process) executives for our Night Shift.
- As a Non Voice (Chat Process) executive, you will be responsible for communicating with customers via chat to provide them with assistance, support, and information. Responsibilities:
- Respond to customer inquiries and provide assistance via chat in a timely and accurate manner
- Identify and escalate priority issues to the relevant team for resolution
- Maintain accurate and detailed records of customer interactions and transactions
- Identify and suggest process improvements to enhance customer satisfaction
- Stay up-to-date with product knowledge and process changes
- Ensure adherence to company policies and guidelines Requirements:

- Excellent written communication skills in English
- Strong attention to detail and accuracy
- Ability to multitask and handle multiple chats simultaneously
- Willingness to work in Night Shifts
- Minimum educational qualification of a high school diploma or equivalent
- Basic computer knowledge and typing skills

  • Customer Service Advisor

    2 days ago

    Mumbai, India Muktaa Enterprises Full time

    **Job Summary** fulfil role and duties of **Customer Service Advisor**. **Salary**: ₹10,040.76 - ₹32,734.61 per month Schedule: - Day shift - Morning shift Ability to commute/relocate: - Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required) **Education**: - Higher Secondary(12th Pass)...

  • Customer Services Advisor

    2 days ago

    Mumbai, Maharashtra, India Vibrantzz Management Services Full time

    _**Job Title: Customer Service Advisor **_ **Location**: Malad, Mumbai. **Experience**: 0 months to 12 months **Salary**: Up To _35,000 INR_ per month As a Customer Service Advisor, you will play a key role in ensuring the satisfaction and loyalty of our customers. **Responsibilties**: - Handle Escalated Inquiries - Provide Leadership - Customer...

  • Customer Service Advisor

    2 weeks ago

    Mumbai, India Tech Mahindra Full time

    Greetings from Tech Mahindra We are currently having openings for Voice/chat Process. Designation - Customer support advisor - Australia/UK/ IRL process Job Profile - Customer support/chat Mandatory Criteria - Min HSC Passed Excellent verbal & Written communication skill in English. **Salary**: 15k to 17k Role: International Voice Process Role...

  • Customer Service Advisor

    2 weeks ago

    Powai, Mumbai, Maharashtra, India Morya Luxury Car Care Full time

    Job Description: Looking for a Car Service Advisor to handle customer vehicle servicing needs. **Responsibilities**: Talk to customers and understand vehicle issues Make job cards and give service estimates Coordinate with workshop technicians Keep customers updated and ensure timely delivery Upsell additional services when...

  • Customer Services Advisor

    3 days ago

    Mumbai, India iTech Solutions Pvt. Ltd. Full time

    Shaadi.Com is hiring for Vip Service advisor( walk-in interview) VIP service - (Customer service+ Renewals) Number of position - 13 Need Excellent English communication. Minimum 2 years of experience in Customer service + Sales/upsell/renewals. Qualification - HSC passed. Salary - 25k-30K IH 2 Rotational week off between Monday to Friday. Marathi...

  • Customer Service Advisor Voice

    1 week ago

    Mumbai, Maharashtra, India Tata Consultancy Services Full time

    **TCS Mumbai Hiring for Customer Service Advisor [Voice]** **Job Summary**:Role** : Customer Service Advisor [Voice] **Experience**: 1 to 5 years **Job Location**: Mumbai =============================== **Customer Service Advisor [Voice]**: **Skills Required**: - Good Facilitation Skills, Strong Verbal and written communication. - Ability to work effectively...

  • Service Advisor

    2 weeks ago

    Mumbai, India GO Mechanic Full time

    **Hiring For Service Advisor** **Designation: Service Advisor** **Experience: 0 - 5 years** **Location: Mumbai** **Salary: 19k - 21K in-hand + Incentives** **Role & Responsibility** - Schedule and arrange appointment with the customers/clients. - Receive and create job orders. - Coordinate between the customers & garage. - keep check on quality and make...

  • Service Advisor

    3 days ago

    Mumbai, India GO Mechanic Full time

    **Hiring For Service Advisor** **Organization: Go Mechanic** **Designation: Service Advisor** **Experience: 0 - 5 years** **Location: Central Mumbai** **Salary: 19k - 21K + Incentives** **Role & Responsibility** - Schedule and arrange appointment with the customers/clients. - Receive and create job orders. - Coordinate between the customers & garage. -...

  • Service Advisor

    2 weeks ago

    Navi Mumbai, India Hallmark Honda Automotive Pvt Ltd Full time

    **Job brief** We are looking for a Service Advisor to join our team and act as a liaison between our customers and our Service Technicians. Service Advisor responsibilities include greeting customers, listening to their needs and scheduling appointments as needed. They may also include setting up loaner cars and verifying insurance before maintenance is...

  • Service Advisor

    5 days ago

    Mumbai, India Sartaaj Motors Full time

    We are looking for a Service Advisor to join our team and act as a liaison between our customers and our Service Technicians. Service Advisor responsibilities include greeting customers, listening to their needs and scheduling appointments as needed. They may also include setting up loaner cars and verifying insurance before maintenance is...