
Customer Care Executive
3 days ago
**Responsibilities**:
- **Initiate Feedback Calls**: Proactively make outbound calls to customers who have recently purchased our products/services to solicit feedback.
- **Collect and Record Feedback**: Engage customers in meaningful conversations to gather detailed feedback about their experience. Document feedback accurately in the designated database or CRM system.
- **Address Customer Concerns**: Listen actively to customer concerns or issues raised during feedback calls. Provide basic assistance or escalate complex issues to the relevant department for resolution.
- **Ensure Customer Satisfaction**: Follow up on any unresolved customer issues to ensure a satisfactory resolution and improve overall customer satisfaction.
- **Maintain Professionalism**: Represent the company professionally and courteously during all customer interactions. Adhere to scripts or guidelines provided for consistent messaging.
- **Meet Feedback Targets**: Achieve daily/weekly/monthly targets for the number of feedback calls made and completed.
- **Report Analysis**: Collaborate with the customer service or sales team to analyze feedback trends and provide insights for product/service enhancements.
- **Customer Relationship Building**: Build rapport with customers during feedback calls to encourage future interactions and promote customer loyalty.
- **Adhere to Quality Standards**: Maintain high-quality standards in communication and feedback collection processes to uphold the company's reputation.
**Requirements**:
- Excellent verbal communication skills and a clear telephone voice.
- Proven experience in customer service, telemarketing, or telecalling roles preferred.
- Ability to empathize with customers and resolve issues effectively.
- Strong listening and problem-solving skills.
- Basic computer skills for data entry and CRM usage.
- Ability to work independently and manage time effectively.
Pay: ₹8,086.00 - ₹10,800.02 per month
Schedule:
- Day shift
- Rotational shift
Supplemental Pay:
- Performance bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: In person
-
Customer Care Executive
3 days ago
Haldwani, India Edunext Technologies Pvt Ltd Full timeRoles & Responsibilities for Technical Support Executive: - Connecting with the clients and resolving their queries on call, remote desk etc. - Resolv tickets generated by the clients for their technical requests and problems to maintain the productivity. - Helps in designing and implementing successful software implementation. - Keep tracking the user...
-
Customer Sales Executive
3 days ago
Haldwani, India PepsiCo Full timeOverview: **Job Overview**: CE handles single/multiple distributors ranging over different scale of business. He is the representation of PepsiCo in market who is responsible for planning, deploying and executing joint business plans and driving sustainable sales capability. The CE will help distributor expand his business by coaching and working with the...
-
Field Executive
3 days ago
Haldwani, India Shri Shyam Agency Full timeA Field Executive is a professional who carries out tasks that require them to be physically present at various locations, often involving data collection, customer interaction, and on-site support. They are responsible for a range of duties depending on the specific industry and company, but generally involve fieldwork, such as site visits, customer...
-
Service Coordinator
17 hours ago
Haldwani, India Gayatri Aircon Full time**Qualification**: Graduate, Knowledge of MS Office **Yrs. Of Exp. in HVAC Industry**: Minimum 2 years **Location**: Haldwani, Uttarakhand **No. Of Vacancy**: 1 **Description**: Should be responsible for handling of Field Teams with allocation of calls. Handling complaints and customer care number. Tracking of tools and parts. Making MIS reports, Service...
-
Sales Officer
17 hours ago
Haldwani, India Mylo family Full time**Job description** Own the offline sales strategy & deliver on sales targets - Serves customers/selling partners by selling products and meeting their needs - Service existing accounts & establish new ones to obtain orders - Planning and organizing for potential sales outlets and other trade factors - Assist higher management in developing sales goals -...
-
Area Sales Executive
4 days ago
Haldwani, India Bacardi Full timeYOUR OPPORTUNITY Off-Trade Sales at Bacardi helps in generating the primary and secondary sales and build relationships with distributors and retailers. They play a critical role in the availability and launching our portfolio brands in the retail outlets. They can do this by crafting a lot of Activations, Brand Advocacy sessions for the distributors and...
-
International Sales Executive
4 days ago
Haldwani, India Herbal Creations Full time**Job Title: International Sales Executive** Position Type: Work from Home Phone + Laptop provided by company Experience: Fresher with good English communication skills. **Salary**: ₹15,000 per month Immediate Joining **Key Responsibilities**: - Identify and develop new export markets, building and maintaining relationships with international...
-
Front Office Executive
4 days ago
Haldwani, India Pal Group Full timeAre you a friendly, organized, and customer-oriented individual looking for an exciting opportunity in hospitality? Join our team as a Front Desk Executive and be the face of our organization! **Requirements**: - Excellent communication and interpersonal skills, with a friendly and welcoming demeanor. - Strong organizational and multitasking abilities,...
-
SEO Executive
3 days ago
Haldwani, India DigiPhlox Full time**Job Title: SEO Executive** **Location**: Haldwani, Uttarakhand **About Us**: DigiPhlox is a digital marketing company in Uttarakhand. We specialize in social media marketing and seo. As part of our growth strategy, we are seeking a talented and dynamic SEO Executive to join our team. **Job Overview**: As an SEO Executive, you will be responsible for...
-
Sales Executive
2 days ago
Haldwani, India Kimaya Himalayan Beverages Full time**Job Summary**: As a Sales Executive for Kimaya Himalayan Beverages, your primary responsibility will be to drive sales and increase revenue by building and maintaining strong relationships with customers and distributors. You will be responsible for promoting and selling the company's beer products, achieving sales targets, and expanding the customer base....