Tele Caller Executive

8 hours ago

Haldwani, India AlgoMinds Digital Full time

**Responsibilities**:

- **Initiate Feedback Calls**: Proactively make outbound calls to customers who have recently purchased our products/services to solicit feedback.
- **Collect and Record Feedback**: Engage customers in meaningful conversations to gather detailed feedback about their experience. Document feedback accurately in the designated database or CRM system.
- **Address Customer Concerns**: Listen actively to customer concerns or issues raised during feedback calls. Provide basic assistance or escalate complex issues to the relevant department for resolution.
- **Ensure Customer Satisfaction**: Follow up on any unresolved customer issues to ensure a satisfactory resolution and improve overall customer satisfaction.
- **Maintain Professionalism**: Represent the company professionally and courteously during all customer interactions. Adhere to scripts or guidelines provided for consistent messaging.
- **Meet Feedback Targets**: Achieve daily/weekly/monthly targets for the number of feedback calls made and completed.
- **Report Analysis**: Collaborate with the customer service or sales team to analyze feedback trends and provide insights for product/service enhancements.
- **Customer Relationship Building**: Build rapport with customers during feedback calls to encourage future interactions and promote customer loyalty.
- **Adhere to Quality Standards**: Maintain high-quality standards in communication and feedback collection processes to uphold the company's reputation.

**Requirements**:

- Excellent verbal communication skills and a clear telephone voice.
- Proven experience in customer service, telemarketing, or telecalling roles preferred.
- Ability to empathize with customers and resolve issues effectively.
- Strong listening and problem-solving skills.
- Basic computer skills for data entry and CRM usage.
- Ability to work independently and manage time effectively.

Pay: ₹8,086.00 - ₹10,800.02 per month

Schedule:

- Day shift
- Rotational shift

Supplemental Pay:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

  • Tele Caller Executive

    1 week ago

    Haldwani, Uttarakhand, India Shri shyam agency Full time ₹ 1,44,000 - ₹ 1,92,000 per year

    A telecalling executive is a professional who acts as a company's voice to customers over the phone, handling both outbound calls to promote products, services, or generate leads, and inbound calls to provide customer support, address inquiries, and resolve complaints. only female .cont Job Types: Full-time, PermanentPay: ₹10, ₹15,342.83 per...

  • Tele Caller Executive

    1 day ago

    Haldwani, Uttarakhand, India BHUMI KA SOLAR Full time ₹ 2,00,000 - ₹ 2,40,000 per year

    Job Title: Telecaller Executive – Solar Energy (Urgent Requirement)Location: DEVALCHAUR HALDWANIJob Type: Full-timeAbout the RoleWe are urgently hiring experienced Telecaller Executives for our Solar Energy division. The role involves reaching out to potential customers, generating leads, and setting appointments for our sales team. Female candidates with...

  • Tele Caller Executive

    4 weeks ago

    Haldwani, UL, IN BHUMI KA SOLAR Full time

    Job Title Telecaller Executive - Solar Energy Urgent Requirement Location DEVALCHAUR HALDWANI Job Type Full-time About the Role We are urgently hiring experienced Telecaller Executives for our Solar Energy division The role involves reaching out to potential customers generating leads and setting appointments for our sales team Female...

  • Tele Calling Executive

    2 days ago

    Haldwani, India tricity games private limited Full time

    **Job Types**: Full-time, Permanent Pay: ₹10,000.00 - ₹15,000.00 per month **Benefits**: - Food provided - Paid sick time Schedule: - Day shift - Monday to Friday Supplemental Pay: - Performance bonus **Language**: - Hindi (required) - English (required) Work Location: In person