Customer Support Executive

1 week ago

Viman Nagar Pune Maharashtra, India BMAP MAP Full time

Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Selecting and hiring new staff.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment for your team.
- MALE AND FEMALE BOTH CANDIDATES WILL APPLY.

**COMPANY NAME - BMAP FINTECH.**
- **CALL ON -9699539770.9021624605.**_
- **MINIMUM 06 MONTHS EXPERIENCE ARE REQUIRED.**_
- **ANY GRADUATE HOLDER CAN APPLY FOR JOB.**_

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi ,ENGLISH, MARATHI. (preferred)
- English (preferred)

Work Location: In person

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