Customer Support

1 week ago


Viman Nagar Pune Maharashtra, India IATOCS Private limited Full time

Responsibilities:

- Troubleshoot and resolve product or service issues
- Document customer interactions in the system
- Provide accurate information about products and services
- Follow up with customers to ensure issue resolution
- Escalate complex issues to relevant departments
- Collect and relay customer feedback to internal teams
- Meet daily or weekly support performance targets
- Maintain a professional and empathetic tone
- Stay updated on product features and support protocols

Pay: ₹144,874.12 - ₹200,000.00 per year

**Benefits**:

- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Monday to Friday

Work Location: In person

**Speak with the employer**
+91 8806258810
Application Deadline: 15/06/2025



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