Customer Service Intern

2 weeks ago

Mulund Mumbai Maharashtra, India Ergode Inc Full time

About Ergode:
Ergode is a leading e-commerce company with a strong global presence, offering a wide range of products across various marketplaces. We focus on delivering great customer experiences through innovation, efficiency, and excellence in operations.
- Resolve customer complaints and provide appropriate solutions.
- Coordinate with internal teams to ensure timely resolution of customer issues.
- Maintain accurate records of customer interactions and transactions.
- Assist in improving customer satisfaction by identifying recurring issues and suggesting process improvements.

Skills & Qualifications:

- Pursuing or recently completed a degree in any discipline.
- Strong verbal and written communication skills (English).
- Customer-focused attitude with problem-solving abilities.
- Basic knowledge of MS Office (Excel, Word, etc.).
- Ability to work in a fast-paced environment.
- E-commerce knowledge is a plus.

What Youll Gain:

- Hands-on experience in customer support operations.
- Exposure to the e-commerce industry and global marketplaces.
- Opportunity to work with cross-functional teams.
- Certificate of Internship upon successful completion.

**Job Type**: Internship
Contract length: 3 months

Pay: ₹8,000.00 - ₹10,000.00 per month

Schedule:

- Day shift
- Monday to Friday
- US shift

Application Question(s):

- Where do you stay in Mumbai?

**Language**:

- English (required)

Work Location: In person

  • Customer Service Representative

    1 week ago

    Mulund, Mumbai, Maharashtra, India Prakhar Software Solutions Pvt Ltd Full time

    Job Title - Customer Service Representative Location - Mulund, Mumbai Experience: 1 year Key Responsibilities: - Assist merchants with onboarding, KYC documentation, and platform integration. - Resolve technical and transactional issues, including failed payments, refunds, chargebacks, and disputes. - Escalate unresolved queries to appropriate internal...

  • Customer Service(International)

    2 weeks ago

    Mumbai, Maharashtra, India Apex One Full time

    Job Title: Customer Service Executive - International Voice Process Location: Mumbai all areas Employment Type: Permanent Experience Required: 2 Months to 2 Years Shift Timing: US/UK Shift Timings /Night Shifts/Day Shifts/Rotational Shifts **Job Description**: Key Responsibilities: - Handle inbound and outbound calls from international customers. - Address...

  • International - Customer Service

    4 days ago

    Mumbai, Maharashtra, India Vibrantzz Management Services Full time

    Currently hiring for International BPO Customer Service. Location - MUMBAI Specifically Some of the main Location in Mumbai is: - Malad, Chandivali, Powai, Thane, Vikroli and Airoli Openings for shifts such as US, UK and AUS Timings are as follows: - US - 05:30pm to 10:30am any 9 hours. UK - 11:30am to 03:00am any 9 hours. AUS - 03:00pm to 03:00am...

  • International Customer Service Advisor

    5 days ago

    Mumbai, Maharashtra, India Impact InfoTech Full time

    Role : International Customer Service Advisor Experience : Min 1 year of experience as an International Customer Service Executive. Location : Mumbai (Vikroli) Salary : up to 6 LPA Education : HSC/Graduation Shift : Night Shift Week off : Sat-Sun **Salary**: Up to ₹600,000.00 per year Schedule: - Night shift - US shift **Education**: - Higher...

  • Bpo Customer Service

    7 days ago

    CBD Belapur, Navi Mumbai, Maharashtra, India NARITH BUSSINES SERVICE Full time

    Urgent Hiring For International BPO Customer Service Minimum 1 Years of experience **Freshers** with excellent English Can apply **Must Have Excellent English** Must have good Customer service skill and Convincing skill Night shift Rotational Shift / US Shift Call on : 8369658421 Pay: ₹20,000.00 - ₹25,000.00 per month **Benefits**: - Health...

  • Customer Service Associate kannada

    1 week ago

    Nagpur, Maharashtra, India Citius Customer Services Full time

    **Customer Service Associate (Kannada Process)** **Job Details & Requirements** Designation: Customer Service Associate (Kannada Process) Process Type - Voice Experience - fresher to 6 months experience Qualification - hsc or any graduate **Salary**: ₹14,000k - ₹17,000k gross **Requirements**: **Should know and be able to speak Kannada...

  • International Customer Service Advisor

    4 days ago

    Mumbai, Maharashtra, India impact pvt Full time

    Role : International Customer Service Advisor Experience : Min 1 year of experience into International Voice Process Location : Vikhroli, Mumbai Salary : Up to 4 LPA Education : Graduation Shift : Night Shift Working Days : 5 Days Week Offs : 2 Offs Notice : Immediate Pay: Up to ₹400,000.00 per year **Benefits**: - Provident Fund Schedule: -...

  • Bpo Customer Service Navi Mumbai

    5 days ago

    Navi Mumbai, Maharashtra, India NARITH BUSSINES SERVICE Full time

    Urgent Hiring For BPO Customer service international Evening shift 5pm to 2 am Must have experience in BPO for Customer service executive Minimum 1 Years of experience Required in escalation/complaint handling **Freshers with Excellent comms required **Must Have A Good Communication Skill in English Must have good Customer service skill and Convincing...

  • International Customer Service

    5 days ago

    Mumbai, India MyGlit Full time

    **Role**:Asst. Mgr/Mgr -(NonTechnical) **Timings**:Flexible (Permanent) **Industry**:BPO / ITES **Process**:Voice **Functional Area**:ITES / BPO / Operations / Customer Service / Telecalling Key Skills: BPO Voice Process BPO Skills BPO Operations BPO Call center International BPO BPO/ITES - **International Customer Service (UK Voice/Chat...

  • Customer Service

    2 weeks ago

    Mumbai, India Tech Mahindra business service Full time

    **Customer Support Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. -...