Customer Service

6 days ago

Mulund Mumbai Maharashtra, India Enrolsy Full time

**Requirements**:
Gender: Only Female

Qualifications: HSC / Any Graduate

Location: Mulund West

Experience: 2 - 3 yrs Experience in the Customer Services Domain

Skill :Excellent interpersonal,written, and oral communication skills.

Working Days : Monday - Saturday (Sunday Fixed Off)

Shift : 10:00 AM - 7:00 PM

We are looking for a qualified **Customer Services Executive **to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team.

To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring the representatives in your team and mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management skills.

**Responsibilities**:

- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Selecting and hiring new staff.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment for your team.

**Job Types**: Full-time, Permanent

Pay: ₹18,000.00 - ₹30,000.00 per month

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Customer relationship management: 2 years (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

**Speak with the employer**
+91 9769106910

  • Customer Service Associate

    2 weeks ago

    Nagpur, Maharashtra, India Citius Customer Services Full time

    **Customer Service Associate** Designation: Customer Service Associate **Job Type**: Full Time Shift: Night Shift ( 9 Hrs rotational between 8pm to 8am) Work Experience: Minimum 2 years in International voice process - (Preferrable from US health care) Educational Qualification: Graduate or equivalent **Salary**: 25k-32K gross salary Managing incoming...

  • Customer Service Associate kannada

    6 days ago

    Nagpur, Maharashtra, India Citius Customer Services Full time

    **Customer Service Associate (Kannada Process)** **Job Details & Requirements** Designation: Customer Service Associate (Kannada Process) Process Type - Voice Experience - fresher to 6 months experience Qualification - hsc or any graduate **Salary**: ₹14,000k - ₹17,000k gross **Requirements**: **Should know and be able to speak Kannada...

  • Customer Service Assistant

    1 week ago

    Vashi, Navi Mumbai, Maharashtra, India Altius Customer Services Pvt Ltd Full time

    Looking for Immediate joiner. We have openings for multiple Customer service process Must have Minimum 6Month Customer service experience 8Hours a Shift - 1Day off per week Decent/Good Communication is required (English Mandatory) Pay: ₹17,000.00 - ₹22,000.00 per month Schedule: - Day shift - Rotational shift **Education**: - Higher...

  • Executive - Customer Service

    17 hours ago

    Mulund, Mumbai, Maharashtra, India ErgodE IT Services Pvt. Ltd. Full time

    **Key Responsibilities**: - Assist Buyers with Order Status: - Retrieve and update order information accurately and efficiently. - Provide buyers with real-time updates on their order status, including tracking information, shipment details, and estimated delivery times. - Resolve any issues related to order tracking, delivery delays, or missing items by...

  • Customer Service Associate malayalam Process

    2 weeks ago

    Nagpur, Maharashtra, India Citius Customer Services Full time

    **Customer Service Associate_Lingual Process - Malayalam Language** **Job Details & Requirements** Designation: Customer Service Associate Process Type - Voice Experience - fresher to 3 months experience Qualification - hsc or any graduate **Salary**: ₹12,000k - ₹16,000k gross **Requirements**: Should know and be able to speak lingual Malayalam...

  • Customer Service Executive

    6 days ago

    Mulund, Mumbai, Maharashtra, India Vivanda Gourmet(Brand- Eleftheria Cheese) Full time

    **Instagram**: eleftheriacheese **Role: Customer Relationship Executive** We are seeking a Customer Relationship Executive to lead our direct-to-consumer business in a fast-paced, growth-oriented, and enjoyable working environment. **Qualifications**: - Bachelor’s degree in Hospitality Management or Culinary Arts & Sciences is preferred - Excellent...

  • Customer Service Representative

    2 weeks ago

    Vashi, Navi Mumbai, Maharashtra, India Altius Customer Services Pvt Ltd Full time

    Hiring for Customer Service Representative Voice Process Need excellent communication skills written and verbal Minimum 1 year of experience requied in customer service Day shift upto 25k in hand Location_ Vashi **Job Types**: Full-time, Permanent Pay: ₹20,000.00 - ₹24,000.00 per month **Benefits**: - Provident Fund **Language**: - English...

  • Customer Services

    2 weeks ago

    Mulund, Mumbai, Maharashtra, India Enrolsy Full time

    We're Hiring Customer Services / Coordinator for a leading Food & Beverage Company -Only Female Position: Customer Services / Sales Coordinator -HORECA Segment: HoReCa (Hotels, Restaurants & Café/Catering) Key Responsibilities: 1. **New Client Onboarding**: Assist in the smooth onboarding of new clients, including gathering necessary documentation,...

  • Customer Service Executive

    1 week ago

    Mulund, Mumbai, Maharashtra, India Exemplarii Consulting LLP Full time

    **Work From Office** **Language Required : Hindi** Roles and Responsibilities: Customer service chat. Understands customer query and responds to it ensuring that all queries / concerns are answered via web chat. Update account information and performs general maintenance upon customers request. Exhibits promptness and politeness using the appropriate...

  • Customer Service Representative

    5 days ago

    Mulund, Mumbai, Maharashtra, India Prakhar Software Solutions Pvt Ltd Full time

    Job Title - Customer Service Representative Location - Mulund, Mumbai Experience: 1 year Key Responsibilities: - Assist merchants with onboarding, KYC documentation, and platform integration. - Resolve technical and transactional issues, including failed payments, refunds, chargebacks, and disputes. - Escalate unresolved queries to appropriate internal...