Customer Care Officer

1 week ago

Mumbai, India Kokilaben Dhirubhai Ambani Hospital Full time

**Note: Health Care Experience Preferred**

**JOB PURPOSE**:
Ensure that all procedural requirements and formalities in connection with the Admission of patients are quickly and satisfactory completed to enable them to get admitted within the shortest possible time after their arrival in the hospital.

**KEY RESPONSIBILITIES AND ACCOUNTABILITIES**:

- **Knows all the Admission to Discharge Policies.**:

- Coordinating with corporate for resolving the queries regarding the admission or the procedure.
- Ensuring all the reports are properly send to report dispatch and the department is functioning smoothly.
- Ensure the smooth admission, OPD procedures for the High profile patients. To keep a track of optimal utilization of beds.
- To take care of needs and comforts of the patient, while awaiting admission.
- Ensure that the patients are provided with all the information along with the leaflets and booklets pertaining to t he hospital, the services provided by the hospital and the rules and regulations of the hospital.

**Salary**: ₹15,000.00 - ₹30,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Rotational shift

**Experience**:

- total work: 4 years (required)

**Language**:

- English (required)

**Speak with the employer**

+91 8976788672

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