Sales Support Assistant

2 days ago

Borivali Mumbai Maharashtra, India Smartads Advertising Agency Full time

**Job Title**: Customer Sales Support
**Location**: Borivali, Mumbai
**Department**: Sales
**Reports To**: Sales Manager
**Experience**:Freshers, Max Upto 3yrs

**Salary**: Upto Rs.20k/month, Incentives additional

**Employment Type**: Full-Time

**Job Type**:Full-time

**Start Date**: Immediately

**Number of openings**: 6

**Working Days**: 6 days
**Office Timings**: 09:30am to 06:30pm

**Contact Person**: Samruddhi

**About SmartAds**:
SmartAds is a leading advertising agency committed to delivering innovative solutions to our clients. We pride ourselves on our collaborative culture and our dedication to excellence. Join us to be part of a dynamic team that drives impactful results for our clients.

**Position Summary**:
**Key Responsibilities**:

- Provide administrative support to the sales team, including preparing sales documents, reports, and presentations.
- Assist the team in developing media plans and managing the vendor partners.
- Assist in processing sales orders and maintaining accurate customer records in our CRM system.
- Collaborate with the sales team to identify potential sales opportunities and follow up with leads.
- Handle customer complaints and resolve issues in a timely and professional manner.
- Maintain knowledge of our products, services, and promotions to effectively assist customers.
- Support sales initiatives by coordinating meetings, scheduling appointments, and managing calendars.
- Help preparing future sales plans and performance reports for the management to review.
- Participate in training sessions and professional development to enhance skills and knowledge.

**Qualifications**:

- Freshers and having experience up to 3yrs.
- Excellent organizational skills and attention to detail.
- Problem-solving skills and a customer-centric attitude.
- Proven experience in customer service or sales support role.
- Bachelor’s degree in Business Administration, Marketing, or a related field (preferred).
- Strong communication and interpersonal skills, with the ability to build rapport with clients.
- Ability to work independently and as part of a team in a fast-paced environment.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM software.

**What We Offer**:

- A collaborative and inclusive work environment.
- Competitive salary and performance-based incentives.
- Opportunities for professional growth and development.

**How to Apply**:
Pay: ₹12,229.66 - ₹35,541.50 per month

**Benefits**:

- Leave encashment
- Paid time off

Schedule:

- Day shift
- Fixed shift

Supplemental Pay:

- Yearly bonus

**Experience**:

- Sales: 1 year (required)

Work Location: In person

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