F&b Executive

3 days ago

Chennai Tamil Nadu, India PULLMAN Full time

**Company Description**
Pullman Chennai Anna Salai offers 232 stylish rooms, a swimming pool, fitness center, spa, two signature dining venues, versatile banquet spaces, boardrooms, and social lounges-ideal for business and leisure travelers. The hotel is perfectly equipped to host a wide range of MICE events, featuring versatile modular venues that can accommodate up to 400 guests, from intimate meetings to grand celebrations.
- Coordinate and assist in opening/closing duties and ensure that all settings are completed according to standards and procedures prior to the start of operation
- Assist management to supervise junior team members and casual labor under his/her leadership/section and to ensure that all tasks assigned/required in the outlet are carried out on time and according to instruction and departmental standards
- Take food and beverage orders according to guest’s requirements and preferences
- Deliver food & beverage services in accordance to departmental standards and procedures
- Ensure that all food & beverage are served according to service standard
- Up-sell and promote food and beverage offers at every available opportunity in order to maximize sales revenue. Cross sell other dining venue when outlet is full
- Try to remember individual patron’s names and their preferences to extend a personalized service
- Collect food and beverage supply requisition, ensure that the stock collected is as per requisition
- Handle guests’ complaints and comments tactfully and efficiently. Report any complaints, incidents or other irregularities to management
- Supervise and assist in assigned work station’s activities and oversee the operation of outlet in the absence of management
- Assist other Food & Beverage outlets with their operations during peak times or when required

**Other Responsibilities**
- Maintain complete knowledge of all food & beverage services, contents &preparation methods, outlets and hotel services/features
- Be well versed in hotel fire & life safety/emergency procedures
- Attend all briefings, meetings and trainings as assigned by management
- Report for duty on time wearing clean and complete uniform at all times
- Maintain a high standard of personal appearance and hygiene at all times
- Perform other reasonable duties assigned by the Management of the Hotel

**Qualifications**
- Secondary / High school education
- Additional certification(s) in Food & Beverage will be an advantage
- Good reading, writing and oral proficiency in English language
- Ability to speak other languages and basic understanding of local languages will be an advantage
- Minimum 1 year of relevant experience in a similar capacity
- Working knowledge of MS Excel, Word, & PowerPoint

**Additional Information**
- ** WHAT IS IN IT FOR YOU**:

- Come As You Are
- Work With Purpose
- Grow, Learn and Enjoy
- Explore Limitless Possibilities

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