Customer Service Executive

4 days ago

Okhla Delhi Delhi, India SV Global Designs Pvt. Ltd. Full time

**Customer Service Executive**
- Who We Are: _
Andaaz Fashion is an ethnic fashion portal owned by **SV Global Designs Private Limited**, headquartered in New Delhi. It was previously known as Andaaz Online, we started our operations in 2008 as an online and brick & mortar ethnic clothes store in the UK. The brand gained popularity with time and diversified its product range from Indian Ethnic wear for women to for men, children, and as well as fashion accessories. Andaaz Fashion mainly sells its products to South Asian origin people settled outside India. The products are delivered to more than 150 countries. Andaaz Fashion is based in New Delhi and has offices in the United States of America, United Kingdom, and Malaysia. The company holds trademark registration all over Europe.

**_Roles and Responsibilities: _**
- Build sustainable relationships and trust with customer accounts through open and

interactive communication.
- Provide accurate, valid and complete information by using the right methods/tools.
- Handle customer complaints and provide appropriate solutions and alternatives.
- Should be flexible with Rotational shift/ Rotational off. (Day shift/Night shift)

**Education**:

- Any Graduate

**Key Skills**:

- Fluent English

**Working days** - 6 days a week

**Timings**:

- Rotational Shift (9 hours)

**_Job Location: _**

Okhla Industrial Area, Okhla Phase-1, New Delhi

**_Note: _** Work from Office only

**Salary**: ₹20,000.00 - ₹30,000.00 per month

Schedule:

- Day shift
- Flexible shift
- Night shift
- Rotational shift

Ability to commute/relocate:

- Okhla, Phase-1, Delhi - 110020, Delhi: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Language**:

- English (required)
- Hindi (required)

**Speak with the employer**

+91-XXXXXXXXXX

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