Guest Service Associate

6 days ago

Wayanad, India Vythiri Village Resort Full time

A bachelor’s degree in hotel management is well-suited for aspirants.
- Exceptional interpersonal skills.
- Excellent written and verbal communication.
- Good time management and organizational skills.
- Conflict resolution experience.
- Patience and good listening skills.
- Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist.

Set up, stock, and maintain work areas.
Inspect the cleanliness and presentation of all china, glass, and silver prior to use.
Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
Welcome and acknowledge all guests according to company standards.
Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
Ensure adherence to quality expectations and standards.
Read and visually verify information in a variety of formats (e.g., small print).
Stand, sit, or walk for an extended period of time or for an entire work shift.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.

**Job Types**: Full-time, Internship

Pay: ₹10,000.00 - ₹16,400.00 per month

**Benefits**:

- Food provided
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Rotational shift

Supplemental Pay:

- Overtime pay

**Experience**:

- total work: 1 year (required)

Work Location: In person

Pay: ₹7,500.00 - ₹15,000.00 per month

**Benefits**:

- Food provided
- Leave encashment
- Provident Fund

Schedule:

- Day shift
- Rotational shift

Supplemental Pay:

- Overtime pay

**Experience**:

- total work: 1 year (required)

Work Location: In person

**Speak with the employer**
+91 9388993880

  • Guest Service Associate

    2 weeks ago

    Wayanad, India Mountain Shadows Resort Full time

    Assist in creating a warm and welcoming environment for our guests - Ensure that guests are seated and provided with menus promptly - Ensure that all guests’ requests and queries are responded to promptly and effectively and an exceptional service is delivered to guests at all times - Familiarise yourself with the menu and as much information about the...

  • Service Associate Housekeeping

    12 hours ago

    Wayanad, India Auraa Solutions Full time

    Role: Service Associate Housekeeping Service Leader assists in managing the department, maintaining a high level of service, cleaning and maintenance standards in all areas of responsibilities. Supervises daily operations and ensures that the highest levels of cleanliness and services are maintained in the property. Enforces company standards, Policies,...

  • Service Associate Front Office

    12 hours ago

    Wayanad, India Auraa Solutions Full time

    Role: Service Front Office Associate Responsible for delivering exceptional customer service, handling guest inquiries and requests, and assisting with check-in and check-out procedures. **Salary**: Up to ₹220,000.00 per year Schedule: - Day shift **Experience**: - total work: 1 year (preferred) Ability to Commute: - Wayanad, Kerala...

  • Guest Relation Associate

    2 weeks ago

    Wayanad, India VYTHIRI VILLAGE RESORT Full time

    Welcoming guests in a friendly and professional way. Addressing and escalating customer complaints. Providing information about facilities, programs and other services... Qualification: Degree/Diploma in HospitalIty Management **Job Type**: Contractual / Temporary **Salary**: ₹10,000.00 per month Schedule: - Rotational shift

  • Guest Relations Executives

    4 days ago

    Wayanad, India Wilton Hotel & Restaurants Full time

    **Guest Greeting and Engagement**:Warmly welcoming guests upon arrival, making them feel comfortable and acknowledged. - **Information Provision**:Providing detailed information about the restaurant, its menu, specials, and any ongoing events or promotions. - **Handling Inquiries and Complaints**:Addressing guest questions, concerns, and complaints promptly...

  • Front Office Trainee

    13 hours ago

    Wayanad, India Vedic Village Hotels Full time

    **Looking forward to Front Office Trainee / Front Office Associate** Location**:Wayanad** **Roles and Responsibilities.** - Welcome and greet guests in a warm and professional manner - Assist guests with check-in and check-out procedures - Provide information about hotel facilities, services, and local attractions - Handle guest inquiries and requests,...

  • Guest Relation Executive

    2 weeks ago

    Wayanad, India Mountain Shadows Resort Full time

    Welcome guests during check-inand giving a found farewell to guest while checkout. - Handling guest complaints and concerns in an efficient and timely manner. - Overseeing VIP guests, arrivalsand departures. - Coordinatingand multi-tasking job duties in a busy environment. - Should possess detailed information about the Hotel, city as well as the...

  • Guest Relations Executive-female

    12 hours ago

    Wayanad, India Mountain Shadows Resort Full time

    Welcoming guests in a friendly and professional way - Addressing and escalating customer complaints - Providing information about facilities, programs and other services - Review arrival lists to welcome guests - Attend to special guests (e.g. VIPs) and answer their inquiries - Help prepare welcome folders with collateral (e.g. room service menus, area...

  • F&b Service Associate

    2 weeks ago

    Wayanad, India Kuruva Island Resort & Spa Full time

    **Job description** Description: - Should have a pleasing personality. - Excellent guest service skill. - Good knowledge of food and beverage service. **Requirements**: - Diploma or Degree in Hotel Management or related field. - Familiar with Point of sale systems, MS office, Property management systems etc - Minimum 1 year of work experience in Food &...

  • Front Office Associate

    2 weeks ago

    Wayanad, India VYTHIRI VILLAGE RESORT Full time

    deal with customer queries, needs, complaints, etc. They are the chief point of communication for the guests. It is said that a good first impression is made on the very first attempt. The Front Office Associate does that with their skill and efficiency. Qualification : Degree/Diploma in Hospitality Management Experience : 1-2 Years **Job Type**:...